⚡ CRM in Korea

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Korea is an East Asian country with a population of around 52 million people.

According to our data, customer relationship management systems are used on 0.5% of websites from Korea.

Statistics based on 30K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Korea in 2026, based on market share.

The most popular is Zendesk with an impressive share of 39.9%, followed by HubSpot CRM with 36.1% and Salesforce with 15.8%.

Zendesk 39.9%
HubSpot CRM 36.1%
Salesforce 15.8%
Kustomer 1.9%
ActiveCampaign 1.3%
Brevo 1.3%
Pipedrive 1.3%
Freshsales 0.6%
Odoo 0.6%
GA Connector 0.6%
Vcita 0.6%
Zoho CRM 0.6%
Agile CRM 0.6%

🚀 Highlights

Here is a list of the top systems that are more popular in Korea than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Zendesk ^(-1)
3. Salesforce ^(-2)
4. Kustomer ^(-17)
7. Pipedrive ^(-8)
8. Freshsales ^(-12)
10. GA Connector ^(-15)
11. Vcita ^(-2)
13. Agile CRM ^(-28)

✨ Best CRM Systems

Below is a more detailed list of 13 CRM systems used on sites from Korea, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	39.9%
2	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/seat/month	36.1%
3	Salesforce San Francisco, California, United States A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships. $25+/user/month	15.8%
4	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	1.9%
5	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	1.3%
6	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	1.3%
7	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	1.3%
8	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	0.6%
9	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	0.6%
10	GA Connector Warsaw, Poland A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others. $125+/month	0.6%
11	Vcita Bellevue, Washington, United States A cloud-based business management platform for small and medium-sized businesses that combines CRM, online scheduling, invoicing, payments, and client communication tools. $35+/month	0.6%
12	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	0.6%
13	Agile CRM Dallas, Texas, United States Customer relationship management software with marketing automation, sales pipeline, and customer service capabilities. Free$14.99+/user/month	0.6%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 30,209 websites from Korea.
We currently track the presence of 64 CRM systems across the web.
Of these, 13 were detected on websites from Korea.
Statistics were last calculated on September 19, 2026.
For more details, see our methodology and disclaimer.