⚡ CRM in Korea

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Korea is an East Asian country with a population of around 52 million people.

According to our data, customer relationship management systems are used on 0.4% of websites from Korea.

Statistics based on 26K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Korea in 2026, based on market share.

The most popular is Zendesk, which dominates the market with an overwhelming 62.9% share.
It is followed by Salesforce with 15.5% and HubSpot CRM with 10.3%.

Zendesk 62.9%
Salesforce 15.5%
HubSpot CRM 10.3%
ActiveCampaign 3.1%
Kustomer 2.1%
Pipedrive 2.1%
Freshsales 1%
Brevo 1%
Odoo 1%
Zoho CRM 1%

🚀 Highlights

Here is a list of the top systems that are more popular in Korea than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Salesforce ^(-3)
5. Kustomer ^(-15)
6. Pipedrive ^(-9)
7. Freshsales ^(-12)

✨ Best CRM Systems

Below is a more detailed list of 10 CRM systems used on sites from Korea, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	62.9%
2	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	15.5%
3	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	10.3%
4	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	3.1%
5	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	2.1%
6	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	2.1%
7	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	1%
8	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	1%
9	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	1%
10	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	1%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 26,390 websites from Korea.
We currently track the presence of 63 CRM systems across the web.
Of these, 10 were detected on websites from Korea.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.