Zoho CRM

Zoho, Chennai, India

Zoho CRM is a cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows.

It provides lead and deal management, workflow automation, omnichannel communication across email, phone, social media, and live chat, AI-powered sales assistant, territory and forecast management, and integrations with other Zoho applications, Microsoft 365, Slack, and Shopify.

According to our data, Zoho CRM is the 10th most popular customer relationship management system on the web.
It has 1.6% of the CRM market share and is present on 0.04% of all websites.

Statistics based on 3.5M+ analyzed websites. About this data

💸 Pricing

Zoho CRM is a commercial product priced starting at $20 per user per month.

Standard$20/user/month
Professional$35/user/month
Enterprise$50/user/month
Ultimate$65/user/month

📊 Rankings and Market Share

🏆 Zoho CRM Awards

⚡ Sites Using Zoho CRM

We have data on 1,310 websites that use the Zoho CRM system. Here is a list of some of the top ranked ones.

The highest rated site using Zoho CRM is creately.com.

#WebsiteRankCountryLanguage
1 creately.com #15,244 Australia English
2 intellipaat.com #22,350 United States English
3 iifl.com #23,543 India English
4 qistas.com #23,734 Jordan Arabic
5 quinttos.com #23,769 Argentina Spanish
6 firstdue.com #26,194 United States English
7 ort.edu.uy #29,892 Uruguay Spanish
8 melimu.com #30,238 India American English
9 teamvedika.com #34,643 India American English
10 dpogroup.com #42,180 Kenya British English
11 ulima.edu.pe #45,071 Peru Spanish
12 foodtecsolutions.com #50,812 American English
13 stellarinfo.com #52,670 United States English
14 2performant.com #54,495 Romania American English
15 booktix.com #55,814 United States American English
16 goeshow.com #56,777 United States American English
17 luxerone.com #56,855 American English
18 servicecentral.com #60,416 United States American English
19 set-works.com #62,907 American English
20 euroinnova.com #65,785 Spain Spanish

📈 Usage Statistics

Most of the sites that use Zoho CRM:

Most of the sites using Zoho CRM are from the United States, the United Kingdom, and India.

  • United States 30%
  • United Kingdom 9.2%
  • India 8.4%
  • Spain 5.5%
  • Australia 4.2%
  • Canada 4.1%
  • United Arab Emirates 2.6%
  • Japan 2.4%
  • Germany 2.2%
  • Other 31.4%

Most Zoho CRM users speak English or Spanish.

  • English 71.9%
  • Spanish 11.7%
  • French 2.3%
  • Japanese 2.1%
  • Portuguese 1.8%
  • German 1.6%
  • Turkish 1.2%
  • Italian 1.1%
  • Dutch 1%
  • Other 5.3%

The Zoho CRM system is especially popular on .com top-level domains.

  • .com 60.3%
  • .co.uk 3.8%
  • .com.au 2.7%
  • .org 1.9%
  • .net 1.8%
  • .in 1.8%
  • .es 1.7%
  • .co 1.2%
  • .ca 1.1%
  • Other 23.7%

The primary market segments for websites utilizing Zoho CRM include business, Internet services, and marketing and merchandising.

  • Business 39.2%
  • Internet Services 11.9%
  • Marketing/Merchandising 11.9%
  • Software/Hardware 7%
  • Education/Reference 5.9%
  • Online Shopping 4.9%
  • Health 4.1%
  • Real Estate 2.8%
  • Finance/Banking 2.3%
  • Other 10%

🕵️ Similar Technologies

These are some of the best Zoho CRM alternatives.

RankName
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
2
HubSpot CRM
Cambridge, Massachusetts, United States

An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.

Free$45+/month
9
Microsoft Dynamics 365
Redmond, Washington, United States

A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform.

$65+/user/month
15
Pipedrive
New York, United States

A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow.

$24+/seat/month
57
Capsule
Manchester, United Kingdom

A cloud-based CRM platform that offers contact management, task tracking, sales pipeline oversight, opportunity management, and sales analytics.

Free£17+/user/month

🆚 Compare Alternatives

Compare Zoho CRM to…

💬 Frequently Asked Questions

What is the company behind Zoho CRM?

Zoho CRM is owned by Zoho Corporation Pvt. Ltd., headquartered in Chennai, India.

Does Zoho CRM offer a free plan?

No, Zoho CRM is a paid solution.

How much is Zoho CRM per month?

Zoho CRM is priced from $20 per user per month for the Standard plan.

Which country uses Zoho CRM the most?

The majority of Zoho CRM users are from the United States.

Who uses Zoho CRM?

According to our data, Zoho CRM is used on over a thousand sites, including such established ones as creately.com, intellipaat.com, and iifl.com.

Do academic institutions use Zoho CRM?

Yes. The most notable of these are ort.edu.uy and ulima.edu.pe. In total, we know of 4 academic websites in the United States that use Zoho CRM.

How does Zoho CRM compare to its competitors?

Zoho CRM is a fairly popular CRM system, ranking ahead of 54 other customer relationship management systems we track.

What are the alternatives to Zoho CRM?

Alternatives and possible competitors to Zoho CRM may include Capsule, Microsoft Dynamics 365, and Pipedrive.

👉 See Also

🗃️ About This Data