Zoho CRM

Zoho, Chennai, India

Zoho CRM is a cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows.

It provides lead and deal management, workflow automation, omnichannel communication across email, phone, social media, and live chat, AI-powered sales assistant, territory and forecast management, and integrations with other Zoho applications, Microsoft 365, Slack, and Shopify.

According to our data, Zoho CRM ranks 11th among the customer relationship management systems we track.
It has 1% of the CRM market share and is present on 0.04% of all websites.

It is especially popular in the United States, appearing on 0.07% of all websites in the country.

Statistics based on 4M+ analyzed websites. About this data

💸 Pricing

Zoho CRM is a commercial product priced starting at $20 per user per month.

Standard $20/user/month
Professional $35/user/month
Enterprise $50/user/month
Ultimate $65/user/month

📊 Rankings and Market Share

🏆 Zoho CRM Awards

⚡ Sites Using Zoho CRM

We have data on 1,614 websites that use the Zoho CRM system. Here is a list of some of the top ranked ones.

The highest rated site using Zoho CRM is juspay.io.

#WebsiteRankCountryLanguage
1 juspay.io #11,419 American English
2 quinttos.com #16,389 Argentina Spanish
3 creately.com #17,362 Australia English
4 iifl.com #24,339 India English
5 engagelab.com #27,057 English
6 ulima.edu.pe #29,757 Peru Spanish
7 stellarinfo.com #31,914 English
8 intellipaat.com #34,076 United States English
9 teamvedika.com #37,466 India American English
10 ort.edu.uy #49,246 Uruguay Spanish
11 foodtecsolutions.com #50,879 United States American English
12 luxerone.com #53,617 American English
13 goeshow.com #57,718 United States American English
14 pesapal.com #59,930 Kenya English
15 edmingle.com #63,256 India English
16 set-works.com #68,053 American English
17 gocars.online #69,795 Greece Greek
18 2performant.com #70,467 Romania American English
19 avirato.com #79,957 Spain Spanish
20 psylio.com #81,697 Canada English

📈 Usage Statistics

Most of the sites that use Zoho CRM:

Most of the sites using Zoho CRM are from the United States, the United Kingdom, and India.

  • United States 31.5%
  • United Kingdom 8.4%
  • India 7.9%
  • Spain 6.4%
  • Australia 3.5%
  • Canada 3.5%
  • Japan 3.3%
  • United Arab Emirates 2.4%
  • France 1.9%
  • Other 31.2%

Most Zoho CRM users speak English, Spanish, or French.

  • English 70.8%
  • Spanish 11.5%
  • French 3.1%
  • Japanese 3%
  • German 1.9%
  • Portuguese 1.6%
  • Italian 1.2%
  • Turkish 1.2%
  • Dutch 1.1%
  • Other 4.6%

The Zoho CRM system is especially popular on .com top-level domains.

  • .com 60.4%
  • .co.uk 3.6%
  • .com.au 2.2%
  • .org 2.2%
  • .es 2%
  • .net 1.8%
  • .ca 1.5%
  • .in 1.5%
  • .fr 1%
  • Other 23.8%

The primary market segments for websites utilizing Zoho CRM include business, marketing and merchandising, and Internet services.

  • Business 39.9%
  • Marketing/Merchandising 10.8%
  • Internet Services 10.6%
  • Software/Hardware 7%
  • Education/Reference 6.3%
  • Online Shopping 4.9%
  • Health 4.2%
  • Real Estate 3.8%
  • Travel 2.1%
  • Other 10.4%

🕵️ Similar Technologies

These are some of the best Zoho CRM alternatives.

RankName
1
HubSpot CRM
Cambridge, Massachusetts, United States

An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.

Free$45+/seat/month
2
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
9
Microsoft Dynamics 365
Redmond, Washington, United States

A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform.

$65+/user/month
15
Pipedrive
New York, United States

A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow.

$24+/seat/month
63
Capsule
Manchester, United Kingdom

A cloud-based CRM platform that offers contact management, task tracking, sales pipeline oversight, opportunity management, and sales analytics.

Free£17+/user/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

What is the company behind Zoho CRM?

Zoho CRM is owned by Zoho Corporation Pvt. Ltd., headquartered in Chennai, India.

Does Zoho CRM offer a free plan?

No, Zoho CRM is a paid solution.

How much is Zoho CRM per month?

Zoho CRM is priced from $20 per user per month for the Standard plan.

Which country uses Zoho CRM the most?

The majority of Zoho CRM users are from the United States.

Who uses Zoho CRM?

According to our data, Zoho CRM is used on over a thousand sites, including such established ones as juspay.io, quinttos.com, and creately.com.

Do academic institutions use Zoho CRM?

Yes. The most notable of these are ulima.edu.pe and ort.edu.uy. In total, we know of 7 academic websites in the United States that use Zoho CRM.

How does Zoho CRM compare to its competitors?

Zoho CRM is a fairly popular CRM system, ranking ahead of 60 other customer relationship management systems we track.

What are the alternatives to Zoho CRM?

Alternatives and possible competitors to Zoho CRM may include Capsule, Microsoft Dynamics 365, and Pipedrive.

👉 See Also

🗃️ About This Data