🆚 Microsoft Dynamics 365 vs. Zoho CRM
- 📈 Microsoft Dynamics 365 is noticeably more popular than Zoho CRM.
- 🌎 Microsoft Dynamics 365 is more popular in the United States, the United Kingdom, and Germany.
- 🌍 Zoho CRM is more popular in India, the United Arab Emirates, and Japan.
Statistics based on 3.3M+ analyzed websites. About this data
Microsoft Dynamics 365
Zoho CRMType
Customer relationship management system
Customer relationship management system
About
Microsoft Dynamics 365 is a cloud-based suite of CRM and ERP business applications offered by Microsoft.
It includes modular apps such as Sales, Customer Service, Finance, Supply Chain Management, Commerce and Human Resources, offers embedded AI tools (including Microsoft Copilot), and integrates with 
Microsoft 365, Power Platform, and 
Azure.
Zoho CRM is a cloud-based contact management CRM for managing data, sales, marketing, and customer support operations.
Headquarters
Redmond, Washington, United States
Chennai, India
Pricing
Free version ❌Free 30-day trial
Dynamics 365 Sales
Professional$65/user/month
Enterprise$105/user/month
Premium$150/user/month
Dynamics 365 Customer Service
Professional$50/user/month
Enterprise$105/user/month
Premium$195/user/month
Free version ❌
Standard$20/user/month
Professional$35/user/month
Enterprise$50/user/month
Ultimate$65/user/month
Popularity
Determined by the number of sites using each technology.
The Microsoft Dynamics 365 CRM system is 1.6 times more popular than Zoho CRM.
Total websites
Market share
CRM
Popularity by country
Determined by the number of sites detected from each country.
Microsoft Dynamics 365 is more popular in the United States, the United Kingdom, and Germany, while Zoho CRM is more popular in India, the United Arab Emirates, and Japan.
United States
United Kingdom
Germany
Australia
Spain
Netherlands
Canada
India
Italy
France
Awards
- 🥇 Most popular in the United States in the ERP category.
- 🥇 Most popular in the United Kingdom in the ERP category.
- 🥇 Most popular in Australia in the ERP category.
- 🥇 Most popular in the Netherlands in the ERP category.
- 🥇 Most popular in Italy in the ERP category.
- 🥉 Third most popular in the United Arab Emirates in the CRM category.
- ⭐ 4th most popular in Japan in the CRM category.
- ⭐ 5th most popular in India in the CRM category.
- ⭐ 7th most popular in the United Kingdom in the CRM category.
- ⭐ 7th most popular in Mexico in the CRM category.
Popularity by domain category
Determined by the number of sites in each category.
Microsoft Dynamics 365 is more popular among sites focused on business, education and reference, and marketing and merchandising, while Zoho CRM is more commonly used on Internet services and restaurants sites.
Business
Education/Reference
Marketing/Merchandising
Government/Military
Finance/Banking
Internet Services
Health
Software/Hardware
Online Shopping
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Zendesk
Odoo
NetSuite
Salesforce
HubSpot CRM
Brevo
Zoho company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.