🆚 Microsoft Dynamics 365 vs. Zoho CRM
- 📈 Microsoft Dynamics 365 is noticeably more popular than Zoho CRM.
- 🌎 Microsoft Dynamics 365 is more popular in the United States, the United Kingdom, and Germany.
- 🌍 Zoho CRM is more popular in India, the United Arab Emirates, and Turkey.
Microsoft Dynamics 365
Zoho CRMType
About
Microsoft Dynamics 365 is a cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform.
It includes modular applications for sales, customer service, finance, supply chain management, commerce, and human resources, provides embedded AI capabilities through Microsoft Copilot, and natively integrates with 
Microsoft 365, the 
Power Platform, and 
Azure services.
Zoho CRM is a cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows.
It provides lead and deal management, workflow automation, omnichannel communication across email, phone, social media, and live chat, AI-powered sales assistant, territory and forecast management, and integrations with other Zoho applications, Microsoft 365, 
Slack, and 
Shopify.
Headquarters
Pricing
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in the United States in the ERP category.
- 🥇 Most popular in the United Kingdom in the ERP category.
- 🥇 Most popular in Australia in the ERP category.
- 🥇 Most popular in the Netherlands in the ERP category.
- 🥇 Most popular in Italy in the ERP category.
- 🥉 Third most popular in the United Arab Emirates in the CRM category.
- 🥉 Third most popular in Turkey in the CRM category.
- ⭐ 4th most popular in Japan in the CRM category.
- ⭐ 5th most popular in India in the CRM category.
- ⭐ 7th most popular in Mexico in the CRM category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Zendesk
Odoo
NetSuite
Salesforce
HubSpot CRM
Brevo
Pipedrive
Microsoft company profile
Zoho company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,690 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.