⚡ CRM in the United States

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

The United States of America (USA) is a North American country with a population of over 341 million people.

According to our data, customer relationship management systems are used on 2.9% of websites from the United States.

Statistics based on 579K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in the United States in 2026, based on market share.

The most popular is Zendesk with a share of 26.4%, followed by HubSpot CRM with 15.1% and ActiveCampaign with 10.7%.

🚀 Highlights

Here is a list of the top systems that are more popular in the United States than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best CRM Systems

Below is a more detailed list of the top 25 of the 54 CRM systems used on sites from the United States, ranked by their market share.

RankNameMarket share
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
2
HubSpot CRM
Cambridge, Massachusetts, United States

An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.

Free$45+/month
3
ActiveCampaign
Chicago, Illinois, United States

An email and marketing automation platform that includes a CRM built for small and mid-sized businesses.

$15+/month
4
Salesforce
San Francisco, California, United States

A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.

$25+/user/month
5
Toast
Boston, Massachusetts, United States

A cloud-based restaurant point-of-sale and customer relationship management system.

Free$69+/month
6
Brevo
Paris, France

A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface.

Free$9+/month
7
Vcita
Bellevue, Washington, United States

A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments.

$35+/month
8
Neon CRM
Chicago, Illinois, United States

A cloud-based CRM platform designed for nonprofits and mission-driven organizations.

$99+/month
9
Keap
Dallas, Texas, United States

A fully integrated business automation solution that combines CRM, email marketing, sales automation, appointment scheduling, and invoicing for small and mid-sized businesses.

$299+/month
10
Microsoft Dynamics 365
Redmond, Washington, United States

A cloud-based suite of CRM and ERP business applications offered by Microsoft.

$65+/user/month
11
Zoho CRM
Chennai, India

A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations.

$20+/user/month
12
HighLevel
Dallas, Texas, United States

An all-in-one marketing and sales platform built for agencies, marketers, and service businesses to capture leads, automate campaigns, manage pipelines, and communicate with clients from a single dashboard.

$97+/month
13
Odoo
Grand Rosière, Belgium

An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management.

FreeOpen source
14
MoxiEngage
Seattle, Washington, United States

A cloud-based customer relationship management software for real estate agents.

$$$
15
Pipedrive
New York, United States

A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow.

$24+/seat/month
16
Ontraport
Santa Barbara, California, United States

A CRM and automation platform with email and SMS automation, web forms, payments, memberships, marketing tracking and partner programs.

$29+/month
17
Pega
Waltham, Massachusetts, United States

A cloud-based business process management and customer relationship management platform that helps organizations automate business processes and improve customer engagement.

$100+/user/month
18
Knock
Richardson, Texas, United States

A web-based customer relationship and front-office platform designed for multifamily property managers and leasing teams.

$$$
19
Lofty
Phoenix, Arizona, United States

A real estate platform and IDX website builder that offers agents, teams, and brokerages an all-in-one system combining websites, MLS/IDX listings, CRM, lead generation, and marketing tools.

$49+/month
20
Kustomer
Short Hills, New Jersey, United States

An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger.

$89+/user/month
21
Real Geeks
Dallas, Texas, United States

A cloud-based real estate platform that includes an IDX website builder, a CRM, a mobile app, and lead generation tools.

$$$
22
SpotOn
San Francisco, California, United States

A restaurant management and POS system that can take orders and process payments.

Free$$$
23
NetSuite
Austin, Texas, United States

A cloud-based enterprise resource planning platform that provides integrated financials, operations, CRM, and e-commerce through its SuiteCommerce offering.

$20,000+/year
24
GA Connector
Warsaw, Poland

A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others.

$125+/month
25
Ellucian CRM Recruit
Reston, Virginia, United States

A recruitment and admissions software platform designed for higher education institutions to attract, engage, and enroll prospective students.

$37,000+/year

👉 See Also

🗃️ About This Data