⚡ CRM in Israel

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Israel is a Western Asian country with a population of over 9.8 million people.

According to our data, customer relationship management systems are used on 1.3% of websites from Israel.

Statistics based on 13K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Israel in 2026, based on market share.

The most popular is Zendesk with an impressive share of 38%, followed by Salesforce with 18.1% and Zoho CRM with 9%.

Zendesk 38%
Salesforce 18.1%
Zoho CRM 9%
HubSpot CRM 9%
ActiveCampaign 7.2%
Vcita 4.8%
Microsoft Dynamics 365 4.2%
Brevo 4.2%
Freshsales 1.2%
Zoko 1.2%
Odoo 1.2%
Kommo 0.6%
Zoho CRM Plus 0.6%
Bitrix24 0.6%
Other 0.1%

🚀 Highlights

Here is a list of the top systems that are more popular in Israel than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Salesforce ^(-3)
3. Zoho CRM ^(-7)
6. Vcita ^(-7)
7. Microsoft Dynamics 365 ^(-2)
9. Freshsales ^(-10)
10. Zoko ^(-20)
12. Kommo ^(-26)
13. Zoho CRM Plus ^(-39)
15. Gist ^(-18)
16. amoCRM ^(-7)

✨ Best CRM Systems

Below is a more detailed list of 19 CRM systems used on sites from Israel, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	38%
2	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	18.1%
3	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	9%
4	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	9%
5	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	7.2%
6	Vcita Bellevue, Washington, United States A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments. $35+/month	4.8%
7	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft. $65+/user/month	4.2%
8	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	4.2%
9	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	1.2%
10	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	1.2%
11	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	1.2%
12	Kommo San Francisco, California, United States A sales CRM platform that helps businesses manage their sales funnel, track leads, and close deals. $15+/user/month	0.6%
13	Zoho CRM Plus Chennai, India A CRM bundle that combines products for managing sales automation, marketing, project management, social media, and help desk. $69/user/month	0.6%
14	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	0.6%
15	Gist Newark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk. Free$29+/month	0.6%
16	amoCRM Moscow, Russia A Russian cloud-based CRM solution rebranded as Kommo for the global market. 595 RUB+/user/month	0.6%
17	Keap Dallas, Texas, United States A fully integrated business automation solution that combines CRM, email marketing, sales automation, appointment scheduling, and invoicing for small and mid-sized businesses. $299+/month	0.6%
18	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	0.6%
19	Groove.cm Boca Raton, Florida, United States An all-in-one marketing CRM that includes drag-and-drop website, page and funnel builder, email marketing, sales and affiliate tools. $42/month	0.6%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 13,029 websites from Israel.
We currently track the presence of 63 CRM systems across the web.
Of these, 19 were detected on websites from Israel.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.