Freshsales

Freshworks, San Mateo, California, United States

Freshsales is a cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance.

It includes visual pipeline and Kanban views, AI-powered lead scoring and deal insights with Freddy AI, predictive contact scoring, workflow and sequence automation, built-in telephony and two-way email, customizable sales activities and dashboards, territory management, and integrations with over 100 third-party apps.

According to our data, Freshsales ranks 19th among the customer relationship management systems we track.
It has 0.7% of the CRM market share and is detected on 0.02% of all websites.

Statistics based on 3.3M+ analyzed websites. About this data

💸 Pricing

Freshsales is available in both free and paid versions.

Free version ✔️Up to 3 users
Growth$11/user/month
Pro$47/user/month
Enterprise$71/user/month

📊 Rankings and Market Share

🏆 Freshsales Awards

⚡ Sites Using Freshsales

We have data on 551 websites that use the Freshsales CRM system. Here is a list of some of the top ranked ones.

The highest rated site using Freshsales is teamviewer.com.

#WebsiteRankCountryLanguage
1 teamviewer.com #1,139 Germany English
2 freshworks.com #1,147 United States English
3 synology.com #2,990 American English
4 bitwarden.com #8,122 United States American English
5 euronext.com #12,308 Portugal English
6 yes.my #13,178 Malaysia American English
7 vic.gov.au #15,613 Australia Australian English
8 townscript.com #15,973 English
9 seasaltcornwall.com #37,611 United Kingdom English
10 docuware.com #38,423 Germany English
11 bedbathntable.com.au #41,665 Australia English
12 newbalance.cl #44,712 Chile Spanish
13 sparta.cl #45,815 Chile Spanish
14 johnniewalker.com #49,067 American English
15 facilitron.com #49,759 English
16 gigaset.com #51,143 Germany English
17 buckeyescoop.com #53,074 English
18 wordfly.com #57,929 United States American English
19 dinmedia.de #63,118 Germany German
20 bernabei.it #63,271 Italy Italian

📈 Usage Statistics

Most of the sites that use Freshsales:

Most of the sites using Freshsales are from the United States, the United Kingdom, and Germany.

  • United States 22.4%
  • United Kingdom 17%
  • Germany 8%
  • Australia 7.7%
  • Indonesia 4.6%
  • Malaysia 3.6%
  • India 3.4%
  • Netherlands 3.4%
  • France 3.1%
  • Other 26.8%

Most Freshsales users speak English, Indonesian, or German.

  • English 84.5%
  • Indonesian 3.1%
  • German 3%
  • Spanish 1.8%
  • Dutch 1.7%
  • Swedish 1.1%
  • Finnish 0.7%
  • Italian 0.6%
  • Chinese 0.6%
  • Other 2.9%

The Freshsales CRM system is especially popular on .com and .co.uk top-level domains.

  • .com 61.5%
  • .co.uk 6.7%
  • .gov.au 2.5%
  • .de 2.2%
  • .org 2%
  • .com.au 2%
  • .com.my 1.5%
  • .io 1.3%
  • .net 1.1%
  • Other 19.2%

The primary market segments for websites utilizing Freshsales include business, online shopping, and marketing and merchandising.

  • Business 21.9%
  • Online Shopping 21%
  • Marketing/Merchandising 15.2%
  • Internet Services 6.7%
  • Software/Hardware 3.8%
  • Real Estate 2.9%
  • Sports 2.9%
  • Finance/Banking 2.9%
  • Fashion/Beauty 2.9%
  • Other 19.8%

🕵️ Similar Technologies

These are some of the best Freshsales alternatives.

RankName
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
2
HubSpot CRM
Cambridge, Massachusetts, United States

An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.

Free$45+/month
3
Brevo
Paris, France

A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface.

Free$9+/month
5
Salesforce
San Francisco, California, United States

A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.

$25+/user/month
9
Microsoft Dynamics 365
Redmond, Washington, United States

A cloud-based suite of CRM and ERP business applications offered by Microsoft.

$65+/user/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

What is the company behind Freshsales?

Freshsales is owned by Freshworks Inc., headquartered in San Mateo, California, United States.

Can I use Freshsales for free?

Yes, there is a free version with limited functionality.

How much does it cost?

Freshsales is priced from $11 per user per month for the Growth plan.

Does Freshsales offer a free trial?

Yes, it provides a free trial for 21 days, so you can test it before purchasing.

Which country uses Freshsales the most?

The majority of Freshsales users are from the United States.

Who uses Freshsales?

According to our data, Freshsales is used on hundreds of sites, including such established ones as teamviewer.com, synology.com, and bitwarden.com.

Is Freshsales used on government websites?

Yes, for example, it is used by vic.gov.au. In total, we found Freshsales on 14 government sites in Australia.

How does Freshsales compare to its competitors?

Freshsales is a moderately popular CRM system, ranking ahead of 44 other customer relationship management systems we track.

What are the alternatives to Freshsales?

Alternatives and possible competitors to Freshsales may include Zendesk, HubSpot CRM, and Brevo.

👉 See Also

🗃️ About This Data