⚡ CRM in the United Kingdom
Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.
The United Kingdom of Great Britain and Northern Ireland (UK) is a Western European country with a population of over 67 million people.
According to our data, customer relationship management systems are used on 2.7% of websites from the United Kingdom.
⭐ Most Popular in 2026
The following chart shows the top CRM systems in the United Kingdom in 2026, based on market share.
The most popular is Zendesk with an impressive share of 39.9%, followed by
HubSpot CRM with 15.2% and
Brevo with 11.8%.
🚀 Highlights
Here is a list of the top systems that are more popular in the United Kingdom than worldwide.
Differences between global and country rankings are shown in parentheses.
- 4.
Salesforce (-1)
- 6.
Microsoft Dynamics 365 (-3)
- 7.
Zoho CRM (-3)
- 8.
Pipedrive (-7)
- 9.
Freshsales (-10)
- 10.
CiviCRM (-15)
- 13.
GA Connector (-13)
- 16.
Agile CRM (-16)
- 17.
Gist (-16)
- 18.
Capsule (-38)
✨ Best CRM Systems
Below is a more detailed list of the top 25 of the 41 CRM systems used on sites from the United Kingdom, ranked by their market share.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 159,418 websites from the United Kingdom.
- We currently track the presence of 63 CRM systems across the web.
- Of these, 41 were detected on websites from the United Kingdom.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
ActiveCampaign
Groove.cm
Zoho CRM Plus