CiviCRM
CiviCRM is an open-source web-based constituent relationship management system developed specifically for nonprofit organizations and NGOs.
It provides contact and membership management, donation processing, event registration, email marketing, grant tracking, peer-to-peer fundraising, and recurring contribution support, and integrates with content management systems such as Drupal,
WordPress,
Backdrop CMS, and Joomla.
According to our data, CiviCRM ranks 27th among the customer relationship management systems we track.
It has 0.2% of the CRM market share and is present on 0.009% of all websites.
It is especially popular in the United States, appearing on 0.02% of all websites in the country.
- π Website
- </> Source code
πΈ Pricing
CiviCRM is available for free.
π Rankings and Market Share
- CRM
- Rank: 27
- Market share: 0.2%
- Marketing Automation
- Rank: 50
- Market share: 0.1%
π CiviCRM Awards
- π₯ 12nd most popular in the United Kingdom in the CRM category.
- β¬οΈ 27th most popular in the United Kingdom in the Marketing Automation category.
- β¬οΈ 40th most popular in the United States in the Marketing Automation category.
β‘ Sites Using CiviCRM
We have data on 371 websites that use the CiviCRM system. Here is a list of some of the top ranked ones.
The highest rated site using CiviCRM is
gnu.org.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | gnu.org |
#37,015 | United States | English |
| 2 | #54,961 | English | ||
| 3 | #70,521 | United Kingdom | English | |
| 4 | #74,274 | United Kingdom | British English | |
| 5 | #74,630 | United Kingdom | English | |
| 6 | #111,136 | English | ||
| 7 | #116,626 | United States | English | |
| 8 | #121,459 | Canada | English | |
| 9 | #123,995 | United Kingdom | English | |
| 10 | #128,034 | United Kingdom | English | |
| 11 | #137,280 | Canada | English | |
| 12 | #143,944 | United Kingdom | English | |
| 13 | #148,954 | United Kingdom | English | |
| 14 | #149,616 | United States | English | |
| 15 | #153,930 | France | French | |
| 16 | #156,487 | United Kingdom | English | |
| 17 | #158,031 | English | ||
| 18 | #160,569 | United Kingdom | English | |
| 19 | #163,422 | English | ||
| 20 | #168,537 | United States | English |
π Usage Statistics
Most of the sites that use CiviCRM:
- are located in the United States
- have content in English
- use the .org domain extension
- fall into the Non-Profit/Advocacy/NGO category.
Most of the sites using CiviCRM are from the United States, the United Kingdom, and Taiwan.
- United States 31.9%
- United Kingdom 18.8%
- Taiwan 14.3%
- Canada 8.8%
- France 4.6%
- Belgium 4.3%
- Germany 2.7%
- China 2.1%
- Australia 1.5%
- Other 11%
Most CiviCRM users speak English, Chinese, or French.
- English 69.5%
- Chinese 15.4%
- French 5.1%
- German 3%
- Dutch 2.4%
- Spanish 1.1%
- Polish 0.8%
- Italian 0.5%
- Portuguese 0.5%
- Other 1.7%
The CiviCRM system is especially popular on .org, .org.tw, and .org.uk top-level domains.
- .org 46.4%
- .org.tw 10%
- .org.uk 10%
- .com 8.4%
- .ca 5.7%
- .be 2.4%
- .ac.uk 1.6%
- .de 1.3%
- .tw 1.3%
- Other 12.9%
The primary market segments for websites utilizing CiviCRM include non-profit, advocacy and NGO, education and reference, and business.
- Non-Profit/Advocacy/NGO 30.4%
- Education/Reference 17%
- Business 11.9%
- Politics/Opinion 7.4%
- Health 5.9%
- Marketing/Merchandising 3.7%
- Blogs/Wiki 3.7%
- Software/Hardware 3%
- Public Information 2.2%
- Other 14.8%
π΅οΈ Similar Technologies
These are some of the best CiviCRM alternatives.
π Compare Alternatives
Compare CiviCRM toβ¦
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- π All options
π¬ Frequently Asked Questions
Where is CiviCRM from?
CiviCRM is from San Francisco, California, United States.
Can I use CiviCRM for free?
Yes, it is a free CRM system.
It is also an open-source solution and its code can be found on GitHub.
Which country uses CiviCRM the most?
The majority of CiviCRM users are from the United States.
Who uses CiviCRM?
According to our data, CiviCRM is used on hundreds of sites, including such established ones as
gnu.org, uschess.org, and
bgs.org.uk.
Do academic institutions use CiviCRM?
Yes. The most notable of these is spr.ac.uk. In total, we know of 6 academic websites in the United Kingdom that use CiviCRM.
How does CiviCRM compare to the competition?
CiviCRM is a moderately popular CRM system, ranking ahead of 44 other customer relationship management systems we track.
π See Also
- β¨ Related technologies
ποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.

