CiviCRM
CiviCRM is a web-based constituent relationship management system built by and for nonprofit organizations and NGO's.
According to our data, CiviCRM ranks 25th among the customer relationship management systems we track.
It has 0.4% of the CRM market share and is present on 0.01% of all websites.
- 🏠 Website
- </> Source code
💸 Pricing
CiviCRM is available for free.
📊 Rankings and Market Share
- CRM
- Rank: 25
- Market share: 0.4%
- Marketing Automation
- Rank: 47
- Market share: 0.2%
🏆 CiviCRM Awards
- 🥈 Second most popular in Taiwan in the Marketing Automation category.
- 🥈 Second most popular in Taiwan in the CRM category.
- ⭐ 10th most popular in the United Kingdom in the CRM category.
- 🔥 13rd most popular in Canada in the CRM category.
- 🔥 18th most popular in Canada in the Marketing Automation category.
- ⬆️ 24th most popular in the United Kingdom in the Marketing Automation category.
- ⬆️ 38th most popular in the United States in the Marketing Automation category.
⚡ Sites Using CiviCRM
We have data on 338 websites that use the CiviCRM system. Here is a list of some of the top ranked ones.
The highest rated site using CiviCRM is uschess.org.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #12,256 | English | ||
| 2 |  gnu.org |
#18,531 | United States | English |
| 3 | #52,282 | United States | English | |
| 4 | #70,013 | Germany | German | |
| 5 | #77,846 | United Kingdom | English | |
| 6 | #101,796 | Kenya | English | |
| 7 | #106,843 | Switzerland | English | |
| 8 | #110,669 | English | ||
| 9 | #116,126 | United States | American English | |
| 10 | #117,951 | United Kingdom | English | |
| 11 | #121,593 | Canada | English | |
| 12 | #129,380 | United Kingdom | English | |
| 13 | #133,726 | United States | English | |
| 14 | #143,721 | United Kingdom | English | |
| 15 | #144,169 | United States | American English | |
| 16 | #144,823 | English | ||
| 17 | #145,996 | United Kingdom | English | |
| 18 | #149,559 | Taiwan | Chinese | |
| 19 | #176,377 | Australia | Australian English | |
| 20 | #180,498 | Taiwan | Chinese |
📈 Usage Statistics
Most of the sites that use CiviCRM:
- are located in the United States
- have content in English
- use the .org domain extension
- fall into the Non-Profit/Advocacy/NGO category.
Most of the sites using CiviCRM are from the United States, the United Kingdom, and Taiwan.
- United States 30.1%
- United Kingdom 20.4%
- Taiwan 12.1%
- Canada 11.8%
- Germany 5.5%
- Belgium 3.8%
- France 2.8%
- Australia 1.7%
- Switzerland 1.4%
- Other 10.4%
Most CiviCRM users speak English, Chinese, or German.
- English 72.2%
- Chinese 12.1%
- German 4.7%
- French 4.1%
- Dutch 1.8%
- Spanish 1.5%
- Polish 0.9%
- Portuguese 0.6%
- Japanese 0.3%
- Other 1.8%
The CiviCRM system is especially popular on .org, .org.uk, and .com top-level domains.
- .org 45.9%
- .org.uk 10.9%
- .com 8.9%
- .org.tw 8%
- .ca 5.9%
- .de 2.7%
- .ac.uk 1.8%
- .be 1.5%
- .eu 1.2%
- Other 13.2%
The primary market segments for websites utilizing CiviCRM include non-profit, advocacy and NGO, education and reference, and business.
- Non-Profit/Advocacy/NGO 32.6%
- Education/Reference 15.2%
- Business 12.3%
- Politics/Opinion 7.2%
- Health 5.1%
- Marketing/Merchandising 4.3%
- Blogs/Wiki 3.6%
- Public Information 2.2%
- General News 2.2%
- Other 15.3%
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Where is CiviCRM's headquarters?
CiviCRM is located in San Francisco, California, United States.
Can I use CiviCRM for free?
Yes, it is a free CRM system.
It is also an open-source solution and its code can be found on 
GitHub.
Which country uses CiviCRM the most?
The majority of CiviCRM users are from the United States.
Who uses CiviCRM?
According to our data, CiviCRM is used on hundreds of sites, including such established ones as uschess.org,
gnu.org, and fsf.org.
Do academic institutions use CiviCRM?
Yes. The most notable of these are spr.ac.uk and
caul.edu.au. In total, we know of 6 academic websites in the United Kingdom that use CiviCRM.
How does CiviCRM compare to the competition?
CiviCRM is a moderately popular CRM system, ranking ahead of 38 other customer relationship management systems we track.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.