⚡ CRM in Canada

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Canada is a North American country with a population of over 40 million people.

According to our data, customer relationship management systems are used on 4.6% of websites from Canada.

Statistics based on 80K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Canada in 2026, based on market share.

The most popular is HubSpot CRM, which dominates the market with an overwhelming 51% share.
It is followed by Zendesk with 16.9% and ActiveCampaign with 6.1%.

HubSpot CRM 51%
Zendesk 16.9%
ActiveCampaign 6.1%
Salesforce 4.9%
Brevo 4.4%
Microsoft Dynamics 365 2%
Odoo 2%
Toast 1.9%
MoxiEngage 1.4%
Zoho CRM 1.4%
TouchBistro 1.4%
Lofty 1.1%
HighLevel 1.1%
Pipedrive 1%
Other 3.5%

🚀 Highlights

Here is a list of the top systems that are more popular in Canada than worldwide.
Differences between global and country rankings are shown in parentheses.

3. ActiveCampaign ^(-1)
4. Salesforce ^(-1)
6. Microsoft Dynamics 365 ^(-3)
7. Odoo ^(-1)
9. MoxiEngage ^(-23)
10. Zoho CRM ^(-1)
11. TouchBistro ^(-41)
12. Lofty ^(-33)
14. Pipedrive ^(-1)
15. Keap ^(-1)

✨ Best CRM Systems

Below is a more detailed list of the top 25 of the 47 CRM systems used on sites from Canada, ranked by their market share.

Rank	Name	Market share
1	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/seat/month	51%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	16.9%
3	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	6.1%
4	Salesforce San Francisco, California, United States A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships. $25+/user/month	4.9%
5	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	4.4%
6	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform. $65+/user/month	2%
7	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	2%
8	Toast Boston, Massachusetts, United States A cloud-based restaurant point-of-sale and customer relationship management system. Free$69+/month	1.9%
9	MoxiEngage Seattle, Washington, United States A cloud-based customer relationship management software for real estate agents. $$$	1.4%
10	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	1.4%
11	TouchBistro Toronto, Ontario, Canada An all-in-one restaurant POS and management system designed to handle front-of-house, back-of-house, and guest engagement operations. $69+/month	1.4%
12	Lofty Phoenix, Arizona, United States A real estate platform and IDX website builder that offers agents, teams, and brokerages an all-in-one system combining websites, MLS/IDX listings, CRM, lead generation, and marketing tools. $49+/month	1.1%
13	HighLevel Dallas, Texas, United States An all-in-one marketing and sales platform built for agencies, marketers, and service businesses to capture leads, automate campaigns, manage pipelines, and communicate with clients from a single dashboard. $97+/month	1.1%
14	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	1%
15	Keap Dallas, Texas, United States A fully integrated business automation solution that combines CRM, email marketing, sales automation, appointment scheduling, and invoicing for small and mid-sized businesses. $299+/month	1%
16	CiviCRM San Francisco, California, United States An open-source web-based constituent relationship management system developed specifically for nonprofit organizations and NGOs. FreeOpen source	0.8%
⏳	Blackbaud Charleston, South Carolina, United States A cloud-based software platform for nonprofits and educational institutions that integrates fundraising, financial management, student information, and learning management. $$$	0.7%
18	NetSuite Austin, Texas, United States A cloud-based enterprise resource planning platform that provides integrated financials, operations, CRM, and e-commerce through its SuiteCommerce offering. $20,000+/year	0.7%
19	Real Geeks Dallas, Texas, United States A cloud-based real estate platform that includes an IDX website builder, a CRM, a mobile app, and lead generation tools. $$$	0.7%
20	Vcita Bellevue, Washington, United States A cloud-based business management platform for small and medium-sized businesses that combines CRM, online scheduling, invoicing, payments, and client communication tools. $35+/month	0.6%
21	iNCOM Toronto, Ontario, Canada A real estate website builder and marketing system. $49.95+/month	0.4%
22	Neon CRM Chicago, Illinois, United States A cloud-based CRM platform designed for nonprofits and mission-driven organizations. $99+/month	0.4%
23	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	0.4%
24	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	0.4%
25	IXACT Contact North York, Ontario, Canada A real estate CRM system that includes the agent website builder. $55/month	0.3%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 80,397 websites from Canada.
We currently track the presence of 71 CRM systems across the web.
Of these, 47 were detected on websites from Canada.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.