⚡ CRM in Canada

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Canada is a North American country with a population of over 40 million people.

According to our data, customer relationship management systems are used on 2.4% of websites from Canada.

Statistics based on 67K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Canada in 2026, based on market share.

The most popular is Zendesk with a share of 29.9%, followed by HubSpot CRM with 13.1% and ActiveCampaign with 10.6%.

Zendesk 29.9%
HubSpot CRM 13.1%
ActiveCampaign 10.6%
Salesforce 8.9%
Brevo 6.7%
Microsoft Dynamics 365 3.8%
Odoo 3.3%
MoxiEngage 3.2%
Zoho CRM 2.5%
Lofty 2.5%
Keap 2.2%
TouchBistro 2.1%
CiviCRM 2.1%
HighLevel 1.8%
Other 7.3%

🚀 Highlights

Here is a list of the top systems that are more popular in Canada than worldwide.
Differences between global and country rankings are shown in parentheses.

3. ActiveCampaign ^(-1)
4. Salesforce ^(-1)
6. Microsoft Dynamics 365 ^(-3)
7. Odoo ^(-1)
8. MoxiEngage ^(-20)
9. Zoho CRM ^(-1)
10. Lofty ^(-24)
11. Keap ^(-1)
12. TouchBistro ^(-37)
13. CiviCRM ^(-12)

✨ Best CRM Systems

Below is a more detailed list of the top 25 of the 41 CRM systems used on sites from Canada, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	29.9%
2	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	13.1%
3	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	10.6%
4	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	8.9%
5	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	6.7%
6	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft. $65+/user/month	3.8%
7	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	3.3%
8	MoxiEngage Seattle, Washington, United States A cloud-based customer relationship management software for real estate agents. $$$	3.2%
9	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	2.5%
10	Lofty Phoenix, Arizona, United States A real estate platform and IDX website builder that offers agents, teams, and brokerages an all-in-one system combining websites, MLS/IDX listings, CRM, lead generation, and marketing tools. $49+/month	2.5%
11	Keap Dallas, Texas, United States A fully integrated business automation solution that combines CRM, email marketing, sales automation, appointment scheduling, and invoicing for small and mid-sized businesses. $299+/month	2.2%
12	TouchBistro Toronto, Ontario, Canada An all-in-one restaurant POS and management system designed to handle front-of-house, back-of-house, and guest engagement operations. $69+/month	2.1%
13	CiviCRM San Francisco, California, United States A web-based constituent relationship management system built by and for nonprofit organizations and NGO's. FreeOpen source	2.1%
14	HighLevel Dallas, Texas, United States An all-in-one marketing and sales platform built for agencies, marketers, and service businesses to capture leads, automate campaigns, manage pipelines, and communicate with clients from a single dashboard. $97+/month	1.8%
15	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	1.5%
16	Real Geeks Dallas, Texas, United States A cloud-based real estate platform that includes an IDX website builder, a CRM, a mobile app, and lead generation tools. $$$	1.5%
17	Toast Boston, Massachusetts, United States A cloud-based restaurant point-of-sale and customer relationship management system. Free$69+/month	1%
18	Vcita Bellevue, Washington, United States A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments. $35+/month	1%
19	NetSuite Austin, Texas, United States A cloud-based enterprise resource planning platform that provides integrated financials, operations, CRM, and e-commerce through its SuiteCommerce offering. $20,000+/year	0.8%
20	Neon CRM Chicago, Illinois, United States A cloud-based CRM platform designed for nonprofits and mission-driven organizations. $99+/month	0.7%
21	iNCOM Toronto, Ontario, Canada A real estate website builder and marketing system. $49.95+/month	0.7%
22	IXACT Contact North York, Ontario, Canada A real estate CRM system that includes the agent website builder. $55/month	0.6%
23	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	0.6%
24	Groove.cm Boca Raton, Florida, United States An all-in-one marketing CRM that includes drag-and-drop website, page and funnel builder, email marketing, sales and affiliate tools. $42/month	0.5%
25	Ontraport Santa Barbara, California, United States A CRM and automation platform with email and SMS automation, web forms, payments, memberships, marketing tracking and partner programs. $29+/month	0.5%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 67,681 websites from Canada.
We currently track the presence of 63 CRM systems across the web.
Of these, 41 were detected on websites from Canada.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.