🆚 Salesforce vs. Zoho CRM

📈 Salesforce is five times more popular than Zoho CRM.
🌎 Salesforce is more popular in the United States, the United Kingdom, and Australia.
🌍 Zoho CRM is more popular in India, Turkey, and Costa Rica.

Statistics based on 3.5M+ analyzed websites. About this data

Salesforce

Zoho CRM

Type

Customer relationship management system

About

Salesforce is a cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.

It includes contact and opportunity management, workflow automation, AI-powered predictions via Salesforce Einstein, and the AppExchange marketplace for extensions and integrations.

Zoho CRM is a cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows.

It provides lead and deal management, workflow automation, omnichannel communication across email, phone, social media, and live chat, AI-powered sales assistant, territory and forecast management, and integrations with other Zoho applications, Microsoft 365, Slack, and Shopify.

Headquarters

San Francisco, California, United States

Chennai, India

Website

salesforce.com #151

crm.zoho.com

Pricing

Free version ❌Free 30-day trial

Starter Suite$300/user/year

Pro Suite$1,200/user/year

Free version ❌

Standard$20/user/month

Professional$35/user/month

Enterprise$50/user/month

Ultimate$65/user/month

Popularity

Determined by the number of sites using each technology.

The Salesforce CRM system is 5 times more popular than Zoho CRM.

Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Salesforce is more popular in the United States, the United Kingdom, and Australia, while Zoho CRM is more popular in India, Turkey, and Costa Rica.

United States

United Kingdom

Australia

Germany

France

Canada

Italy

India

Spain

Netherlands

Awards

🥈 Second most popular in Ireland in the CRM category.
🥈 Second most popular in the United Arab Emirates in the CRM category.
🥈 Second most popular in Israel in the CRM category.
🥉 Third most popular in Japan in the CRM category.
🥉 Third most popular in China in the CRM category.

🥉 Third most popular in the United Arab Emirates in the CRM category.
🥉 Third most popular in Turkey in the CRM category.
⭐ 4th most popular in Japan in the CRM category.
⭐ 5th most popular in India in the CRM category.
⭐ 7th most popular in Mexico in the CRM category.

Popularity by domain category

Determined by the number of sites in each category.

Salesforce is more popular than Zoho CRM in all market segments.

Business

Marketing/Merchandising

Online Shopping

Health

Education/Reference

Fashion/Beauty

Software/Hardware

Finance/Banking

Internet Services

Travel

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#45

#89

#132

#151

#280

Name

Rank

#15,244

#22,350

#23,543

#23,734

#23,769