🆚 Toast vs. Zoho CRM

Type

E-commerce platform
Customer relationship management system

About

Toast is a cloud-based restaurant point-of-sale (POS) and customer relationship management system.

It offers built-in loyalty, gift card, and CRM tools, online ordering and delivery without third-party fees, payroll and team-management features, detailed reporting on sales, labor, and product mix, and support for offline mode and multiple locations.

Zoho CRM is a cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows.

It provides lead and deal management, workflow automation, omnichannel communication across email, phone, social media, and live chat, AI-powered sales assistant, territory and forecast management, and integrations with other Zoho applications, Microsoft 365, Slack, and Shopify.

Headquarters

Boston, Massachusetts, United States
Chennai, India

Website

Pricing

Free version ✔️Starter Kit
Point of Sale$69+/month
POS + Toast Payroll bundle$69+/month + $9/employee/month
Free version ❌
Standard$20/user/month
Professional$35/user/month
Enterprise$50/user/month
Ultimate$65/user/month

Categories

E-Commerce › Rank #16
Restaurant Booking › Rank #1
Scheduling › Rank #4
CRM › Rank #7
CRM › Rank #10

Popularity

Determined by the number of sites using each technology.

The Toast e-commerce platform is 2.2 times more popular than Zoho CRM.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Toast is more popular in the United States and Laos, while Zoho CRM is more popular in the United Kingdom, India, and Canada.
United States
United Kingdom
India
Canada
Spain
Australia
United Arab Emirates
Japan
Germany
Mexico

Awards

Popularity by domain category

Determined by the number of sites in each category.

Toast is more popular among sites focused on restaurants, alcohol, and travel, while Zoho CRM is more commonly used on business, marketing and merchandising, and Internet services sites.
Restaurants
Business
Marketing/Merchandising
Alcohol
Internet Services
Online Shopping
Software/Hardware
Education/Reference
Travel
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#7,679
View more ➝
Name
Rank
#15,244
#23,543
#23,734
#23,769
View more ➝

See also

🗃️ About This Data