⚡ CRM in Ireland

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Ireland is a Western European country with a population of over 5.1 million people.

According to our data, customer relationship management systems are used on 5.2% of websites from Ireland.

Statistics based on 16K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Ireland in 2026, based on market share.

The most popular is HubSpot CRM, which dominates the market with a substantial 52.7% share.
It is followed by Zendesk with 20.8% and Brevo with 7.8%.

HubSpot CRM 52.7%
Zendesk 20.8%
Brevo 7.8%
Salesforce 6.4%
ActiveCampaign 4.2%
Zoho CRM 2.3%
Microsoft Dynamics 365 1.8%
Odoo 1.4%
Toast 1.4%
Pipedrive 1.3%
GA Connector 0.7%
Kustomer 0.6%
Vcita 0.6%
Bitrix24 0.4%
Spotler 0.2%

🚀 Highlights

Here is a list of the top systems that are more popular in Ireland than worldwide.
Differences between global and country rankings are shown in parentheses.

4. Salesforce ^(-1)
6. Zoho CRM ^(-4)
7. Microsoft Dynamics 365 ^(-2)
10. Pipedrive ^(-5)
11. GA Connector ^(-14)
12. Kustomer ^(-9)
15. Spotler ^(-3)
17. User.com ^(-22)
19. Zoho CRM Plus ^(-31)
21. Leadhub ^(-1)

✨ Best CRM Systems

Below is a more detailed list of the top 25 of the 25 CRM systems used on sites from Ireland, ranked by their market share.

Rank	Name	Market share
1	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/seat/month	52.7%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	20.8%
3	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	7.8%
4	Salesforce San Francisco, California, United States A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships. $25+/user/month	6.4%
5	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	4.2%
6	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	2.3%
7	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform. $65+/user/month	1.8%
8	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	1.4%
9	Toast Boston, Massachusetts, United States A cloud-based restaurant point-of-sale and customer relationship management system. Free$69+/month	1.4%
10	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	1.3%
11	GA Connector Warsaw, Poland A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others. $125+/month	0.7%
12	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	0.6%
13	Vcita Bellevue, Washington, United States A cloud-based business management platform for small and medium-sized businesses that combines CRM, online scheduling, invoicing, payments, and client communication tools. $35+/month	0.6%
14	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	0.4%
15	Spotler The Hague, Netherlands A modular customer engagement platform that provides marketing automation, email marketing, and multichannel campaign management. €350+/month	0.2%
16	HighLevel Dallas, Texas, United States An all-in-one marketing and sales platform built for agencies, marketers, and service businesses to capture leads, automate campaigns, manage pipelines, and communicate with clients from a single dashboard. $97+/month	0.2%
17	User.com Hem, France A business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools. $$$	0.1%
18	Keap Dallas, Texas, United States A fully integrated business automation solution that combines CRM, email marketing, sales automation, appointment scheduling, and invoicing for small and mid-sized businesses. $299+/month	0.1%
19	Zoho CRM Plus Chennai, India A CRM bundle that combines products for managing sales automation, marketing, project management, social media, and help desk. $69/user/month	0.1%
20	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	0.1%
21	Leadhub Prague, Czech Republic A Czech CRM and marketing automation platform designed for e-commerce businesses, enabling them to collect subscriber contacts, engage audiences, and improve website conversion rates. Free259 CZK+/month	0.1%
22	Kommo San Francisco, California, United States The global brand of amoCRM, a platform for managing sales conversations and customer relationships through messaging and other digital channels. $20.84+/user/month	0.1%
23	Zenchef Paris, France A restaurant management software platform that lets restaurants handle online reservations, table management, payments, and loyalty from a centralized system. €109+/month	0.1%
24	Daktela Prague, Czech Republic A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module. €30+/user/month	0.1%
25	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $49.99+/month	0.1%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 16,396 websites from Ireland.
We currently track the presence of 64 CRM systems across the web.
Of these, 25 were detected on websites from Ireland.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.