Olark
Olark is a live chat application for websites that provides customer communication, analytics, and AI chatbot tools.
It includes real-time chat, automated messaging, searchable chat transcripts, customer satisfaction tracking, pre-chat forms, canned responses, and team management features such as chat routing and shared shortcuts.
The platform is 
WCAG 2.1 AA certified for accessibility and supports more than 100 integrations including 
Salesforce, 
HubSpot, 
Zendesk, 
WordPress, and 
Shopify.
According to our data, Olark ranks 19th among the live chat software we track.
It has 1.2% of the live chat market share and is present on 0.05% of all websites.
💸 Pricing
Olark is a commercial product priced starting at $29 per month with a free 14-day trial available.
📊 Rankings and Market Share
- Live Chats
- Rank: 19
- Market share: 1.2%
🏆 Olark Awards
- ⭐ 10th most popular in the United States in the Live Chats category.
- ⭐ 10th most popular in Switzerland in the Live Chats category.
- 🔥 11st most popular in New Zealand in the Live Chats category.
- 🔥 14th most popular in Canada in the Live Chats category.
- 🔥 16th most popular in the United Kingdom in the Live Chats category.
- 🔥 17th most popular in France in the Live Chats category.
⚡ Sites Using Olark
We have data on 1,776 websites that use the Olark live chat software. Here is a list of some of the top ranked ones.
The highest rated site using Olark is ixl.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #484 | American English | ||
| 2 | #556 | United States | American English | |
| 3 | #5,681 | American English | ||
| 4 | #5,899 | United States | American English | |
| 5 | #6,933 | United States | English | |
| 6 | #14,335 | Canada | English | |
| 7 | #17,475 | United States | English | |
| 8 | #18,326 | English | ||
| 9 | #20,803 | United States | English | |
| 10 | #24,393 | United States | English | |
| 11 | #25,789 | United States | English | |
| 12 | #31,895 | English | ||
| 13 | #43,193 | United Kingdom | British English | |
| 14 | #48,819 | English | ||
| 15 | #48,855 | United States | English | |
| 16 | #49,095 | United Kingdom | English | |
| 17 | #52,038 | United States | English | |
| 18 | #53,127 | United States | English | |
| 19 | #54,416 | English | ||
| 20 | #55,089 | Canada | English |
📈 Usage Statistics
Most of the sites that use Olark:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Online Shopping category.
Most of the sites using Olark are from the United States and the United Kingdom.
- United States 53.9%
- United Kingdom 11.2%
- Canada 4.1%
- France 3.5%
- Australia 3.3%
- Germany 2.4%
- Switzerland 2.3%
- Italy 1.9%
- New Zealand 1.5%
- Other 15.9%
Most Olark users speak English or French.
- English 84.8%
- French 4.5%
- Spanish 2.5%
- German 1.5%
- Italian 1.5%
- Dutch 0.7%
- Portuguese 0.7%
- Swedish 0.7%
- Russian 0.3%
- Other 2.8%
The Olark live chat software is especially popular on .com, .org, and .co.uk top-level domains.
- .com 64.3%
- .org 5.4%
- .co.uk 5%
- .com.au 2.2%
- .net 1.8%
- .ca 1.7%
- .fr 1.5%
- .ch 1.5%
- .de 1.1%
- Other 15.5%
The primary market segments for websites utilizing Olark include online shopping, business, and marketing and merchandising.
- Online Shopping 22.1%
- Business 19.8%
- Marketing/Merchandising 11.3%
- Education/Reference 6.3%
- Internet Services 5.6%
- Travel 5.4%
- Software/Hardware 5%
- Health 4.2%
- Real Estate 3.1%
- Other 17.2%
🕵️ Similar Technologies
These are some of the best Olark alternatives.
Tidio
Intercom
Smartsupp
Chatwoot🆚 Compare Alternatives
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Brevo Conversations💬 Frequently Asked Questions
Where is Olark's headquarters?
Olark is located in San Jose, California, United States.
Can I use Olark for free?
No, Olark is a paid solution.
How much does Olark cost?
The pricing for Olark starts at $29 per month.
Is there a free trial available?
Yes, Olark provides a 14-day free trial that allows users to test its full functionality at no cost.
Which country uses Olark the most?
The majority of Olark users are from the United States.
Who uses Olark?
According to our data, Olark is used on over a thousand sites, including such established ones as ixl.com,
illuminateed.com, and
pushpay.com.
Do academic institutions use Olark?
Yes. Overall, we know of 12 academic websites in the United States that use Olark.
How does Olark compare to the competition?
Olark is a fairly popular live chat software solution, ranking ahead of 91 other live chat software we track.
👉 See Also
- ✨ Related technologies
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,690 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.