LivePerson

New York, United States

LivePerson's Conversational Cloud is an AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations.

According to our data, LivePerson ranks 28th among the live chat software we track.
It has 0.7% of the live chat market share and is present on 0.03% of all websites.

It is especially popular in the United Kingdom, where it appears on 0.1% of all websites, and in the United States, where it appears on 0.07%.

πŸ’Έ Pricing

Custom

πŸ“Š Rankings and Market Share

πŸ† LivePerson Awards

⚑ Sites Using LivePerson

We have data on 1,287 websites that use the LivePerson software. Here is a list of some of the top ranked ones.

The highest rated site using LivePerson is microsoft.com.

#WebsiteRankCountryLanguage
1 microsoft.com #3 United States American English
2 verizon.com #646 United States American English
3 sky.com #996 United Kingdom British English
4 citi.com #1,447 English
5 hyundaiusa.com #1,609 United States American English
6 citizensadvice.org.uk #1,804 United Kingdom English
7 concursolutions.com #1,982 Germany English
8 royalcaribbean.com #2,732 United States American English
9 mailchimp.com #3,104 United States English
10 allstate.com #3,445 United States English
11 pnc.com #4,014 English
12 optum.com #4,021 English
13 alabama.gov #5,366 United States English
14 bancolombia.com #5,406 Colombia Spanish
15 cegid.com #5,548 United Kingdom British English
16 santander.co.uk #5,716 United Kingdom English
17 orange.es #5,833 Spain Spanish
18 truist.com #5,843 United States English
19 delaware.gov #6,237 United States American English
20 natwest.com #6,874 United Kingdom British English

πŸ“ˆ Usage Statistics

Most of the sites that use LivePerson:

Most of the sites using LivePerson are from the United States and the United Kingdom.

  • United States 45.6%
  • United Kingdom 20.2%
  • Australia 4.4%
  • Germany 2.9%
  • Canada 2.1%
  • Switzerland 1.9%
  • France 1.8%
  • Ireland 1.6%
  • South Africa 1.2%
  • Other 18.3%

Most LivePerson users speak English or German.

  • English 83.3%
  • German 3.4%
  • Spanish 2.5%
  • French 2%
  • Dutch 1.1%
  • Italian 1%
  • Chinese 0.8%
  • Hebrew 0.7%
  • Portuguese 0.5%
  • Other 4.7%

The LivePerson software is especially popular on .com, .co.uk, and .org top-level domains.

  • .com 53.5%
  • .co.uk 9.9%
  • .org 5.2%
  • .com.au 2.1%
  • .ca 1.8%
  • .de 1.6%
  • .edu 1.6%
  • .ch 1.2%
  • .bank 1.2%
  • Other 21.9%

The primary market segments for websites utilizing LivePerson include online shopping, finance and banking, and business.

  • Online Shopping 18.5%
  • Finance/Banking 16.6%
  • Business 14.5%
  • Marketing/Merchandising 7.6%
  • Fashion/Beauty 6.8%
  • Health 6%
  • Internet Services 3.9%
  • Education/Reference 3.8%
  • Travel 3.8%
  • Other 18.5%

πŸ•΅οΈ Similar Technologies

These are some of the best LivePerson alternatives.

RankName
4
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
5
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
11
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
23
Olark
San Jose, California, United States

A live chat application for websites that provides customer communication, analytics, and AI chatbot tools.

$29+/month
86
Yellow.ai
San Mateo, California, United States

A full-stack service automation platform powered by generative AI that enables enterprises to build and deploy chatbots and voice bots for various functions, including customer support, sales, and HR.

Free$$$

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πŸ’¬ Frequently Asked Questions

Where is LivePerson from?

LivePerson is from New York, United States.

Which country uses LivePerson the most?

The majority of LivePerson users are from the United States.

Who uses LivePerson?

According to our data, LivePerson is used on over a thousand sites, including microsoft.com, verizon.com, and sky.com.

Is LivePerson used on government websites?

Yes, for example, it is used by alabama.gov and delaware.gov. In total, we found LivePerson on 6 government sites in the United States.

Do academic institutions use LivePerson?

Yes. Overall, we know of 20 academic websites in the United States that use LivePerson.

How does LivePerson stack up against the competition?

LivePerson is a moderately popular live chat software solution, ranking ahead of 103 other live chat software we track.

What are the alternatives to LivePerson?

Alternatives and possible competitors to LivePerson may include Yellow.ai, Tidio, and Intercom.

πŸ—ƒοΈ About This Data