LivePerson

New York, United States

LivePerson's Conversational Cloud is an AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations.

According to our data, LivePerson ranks 26th among the live chat software we track.
It has 0.8% of the live chat market share and is present on 0.03% of all websites.

πŸ’Έ Pricing

Custom

πŸ“Š Rankings and Market Share

πŸ† LivePerson Awards

⚑ Sites Using LivePerson

We have data on 1,089 websites that use the LivePerson software. Here is a list of some of the top ranked ones.

The highest rated site using LivePerson is microsoft.com.

#WebsiteRankCountryLanguage
1 microsoft.com #3 United States American English
2 verizon.com #303 United States American English
3 sap.com #455 Germany English
4 americanexpress.com #988 American English
5 sky.com #1,053 United Kingdom British English
6 citi.com #1,387 United States English
7 hyundaiusa.com #1,456 United States American English
8 concursolutions.com #1,958 United States English
9 nationwide.co.uk #2,666 United Kingdom English
10 bancolombia.com #2,707 Colombia Spanish
11 santander.co.uk #3,141 United Kingdom English
12 hsbc.co.uk #3,236 United Kingdom British English
13 mailchimp.com #3,405 United States English
14 optum.com #3,773 English
15 matalan.co.uk #4,043 United Kingdom English
16 alkosto.com #4,215 Colombia Spanish
17 allstate.com #4,692 United States English
18 avianca.com #5,425 Colombia Spanish
19 customink.com #5,801 United States English
20 orange.es #5,812 Spain Spanish

πŸ“ˆ Usage Statistics

Most of the sites that use LivePerson:

Most of the sites using LivePerson are from the United States and the United Kingdom.

  • United States 41.5%
  • United Kingdom 21%
  • Australia 4.4%
  • Germany 3%
  • Canada 2.4%
  • France 2.2%
  • Switzerland 1.9%
  • Ireland 1.8%
  • Netherlands 1.2%
  • Other 20.6%

Most LivePerson users speak English or German.

  • English 81.4%
  • German 3.3%
  • Spanish 2.9%
  • French 2.1%
  • Italian 1.2%
  • Dutch 1.2%
  • Chinese 1%
  • Portuguese 0.6%
  • Hebrew 0.6%
  • Other 5.7%

The LivePerson software is especially popular on .com, .co.uk, and .org top-level domains.

  • .com 51.4%
  • .co.uk 9.3%
  • .org 6%
  • .edu 2.1%
  • .com.au 2%
  • .ca 1.9%
  • .de 1.6%
  • .ch 1.4%
  • .gov.au 1.2%
  • Other 23.1%

The primary market segments for websites utilizing LivePerson include online shopping, finance and banking, and business.

  • Online Shopping 18.4%
  • Finance/Banking 15.1%
  • Business 14.4%
  • Fashion/Beauty 7.7%
  • Marketing/Merchandising 7.4%
  • Health 5.4%
  • Travel 4.5%
  • Education/Reference 4.4%
  • Internet Services 3.7%
  • Other 19%

πŸ•΅οΈ Similar Technologies

These are some of the best LivePerson alternatives.

RankName
5
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
6
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
9
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
63
Daktela
Prague, Czech Republic

A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

€30+/user/month
76
Yellow.ai
San Mateo, California, United States

A full-stack service automation platform powered by generative AI that enables enterprises to build and deploy chatbots and voice bots for various functions, including customer support, sales, and HR.

Free$$$

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πŸ’¬ Frequently Asked Questions

Where is LivePerson's headquarters?

LivePerson is located in New York, United States.

Which country uses LivePerson the most?

The majority of LivePerson users are from the United States.

Who uses LivePerson?

According to our data, LivePerson is used on over a thousand sites, including microsoft.com, verizon.com, and sap.com.

Is LivePerson used on government websites?

In total, we found LivePerson on 13 government sites in Australia and 3 in the United States.

Do academic institutions use LivePerson?

Yes. Overall, we know of 23 academic websites in the United States that use LivePerson.

How does LivePerson stack up against the competition?

LivePerson is a moderately popular live chat software solution, ranking ahead of 83 other live chat software we track.

What are the alternatives to LivePerson?

Alternatives and possible competitors to LivePerson may include Yellow.ai, Daktela, and Tidio.

πŸ—ƒοΈ About This Data