🆚 Chatwoot vs. LivePerson
- 📈 LivePerson is noticeably more popular than Chatwoot.
- 🌎 LivePerson is more popular in the United States, the United Kingdom, and Australia.
- 🌎 Chatwoot is more popular in Germany, Brazil, and India.
Statistics based on 3.3M+ analyzed websites. About this data
ChatwootType
Live chat software
Live chat software
About
Chatwoot is an open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.
It provides a customizable live chat widget for websites, a unified inbox for multiple channels, contact profiles and segmentation, automation and AI-assisted replies, help center knowledge base support, and APIs for integrations.
Messenger
WhatsAppHeadquarters
San Francisco, California, United States
New York, United States
Pricing
Self-hosted
Free version ✔️Community Edition, open source
Premium Support$228/agent/year
Enterprise Edition$1,188/agent/year
Cloud
Free version ✔️Hacker (2 agents, 500 conversations per month)
Startups$228/agent/year
Business$468/agent/year
Enterprise$1,188/agent/year
Free version ❌
Custom
Categories
Popularity
Determined by the number of sites using each technology.
The LivePerson software is 1.5 times more popular than Chatwoot.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
LivePerson is more popular in the United States, the United Kingdom, and Australia, while Chatwoot is more popular in Germany, Brazil, and India.
United States
United Kingdom
Germany
Brazil
Australia
India
France
Canada
Indonesia
Spain
Awards
- ⭐ 4th most popular in Brazil in the Customer Support category.
- ⭐ 5th most popular in Indonesia in the Customer Support category.
- ⭐ 7th most popular in Brazil in the Live Chats category.
- ⭐ 7th most popular in India in the Customer Support category.
- ⭐ 9th most popular in Indonesia in the Live Chats category.
- 🔥 12nd most popular in the United Kingdom in the Live Chats category.
- 🔥 18th most popular in the United States in the Live Chats category.
- ⬆️ 23rd most popular in Australia in the Live Chats category.
- ⬆️ 26th most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
LivePerson is more popular among sites focused on online shopping, business, and finance and banking, while Chatwoot is more commonly used on Internet services and blogs and wiki sites.
Online Shopping
Business
Finance/Banking
Marketing/Merchandising
Internet Services
Fashion/Beauty
Health
Education/Reference
Travel
Software/Hardware
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Intercom
Zammad🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.