🆚 Intercom vs. LivePerson
- 📈 Intercom is much more popular than LivePerson.
- 🌎 Intercom is more popular in the United States, the United Kingdom, and Australia.
- 🌍 LivePerson is more popular in Colombia and Malta.
Statistics based on 3.3M+ analyzed websites. About this data
IntercomType
Live chat software
Live chat software
About
Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.
It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.
Messenger
WhatsAppHeadquarters
San Francisco, California, United States
New York, United States
Pricing
Free version ❌Free 14-day trial
Essential (per seat)$39/month
Advanced (per seat)$99/month
Expert (per seat)$139/month
Free version ❌
Custom
Categories
Popularity
Determined by the number of sites using each technology.
The Intercom live chat software is 7 times more popular than LivePerson.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Intercom is more popular in the United States, the United Kingdom, and Australia, while LivePerson is more popular in Colombia and Malta.
United States
United Kingdom
Australia
Germany
Canada
France
Netherlands
Sweden
Ireland
Poland
Awards
- 🥇 Most popular in the United States in the Digital Adoption category.
- 🥇 Most popular in the United Kingdom in the Digital Adoption category.
- 🥇 Most popular in Australia in the Digital Adoption category.
- 🥇 Most popular in Germany in the Digital Adoption category.
- 🥇 Most popular in Canada in the Digital Adoption category.
- 🔥 12nd most popular in the United Kingdom in the Live Chats category.
- 🔥 18th most popular in the United States in the Live Chats category.
- ⬆️ 23rd most popular in Australia in the Live Chats category.
- ⬆️ 26th most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Intercom is more popular among sites focused on business, Internet services, and marketing and merchandising, while LivePerson is more commonly used on finance and banking, fashion and beauty, and motor vehicles sites.
Business
Internet Services
Marketing/Merchandising
Online Shopping
Software/Hardware
Finance/Banking
Education/Reference
Health
Travel
Fashion/Beauty
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Chatwoot🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.