πŸ†š LiveChat vs. LivePerson

Type

Live chat software
Live chat software

About

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

LivePerson's Conversational Cloud is an AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations.

Headquarters

WrocΕ‚aw, Poland
New York, United States

Website

Pricing

Free version ❌Free 14-day trial
Starter
(100 visitors)
$228/user/year
Team
(400 visitors)
$588/user/year
Business
(1K visitors)
$948/user/year
AI ChatBot$624+/year
Free version ❌
Custom

Categories

Live Chats β€Ί Rank #3
Live Chats β€Ί Rank #27
Customer Support β€Ί Rank #2

Popularity

Determined by the number of sites using each technology.

The LiveChat software is 9 times more popular than LivePerson.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular in the United States, Indonesia, and the United Kingdom, while LivePerson is more popular in French Polynesia.
United States
Indonesia
United Kingdom
Australia
Canada
Germany
Poland
Cambodia
Netherlands
China

Awards

Popularity by domain category

Determined by the number of sites in each category.

LiveChat is more popular among sites focused on online shopping, business, and marketing and merchandising, while LivePerson is more commonly used on finance and banking sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Finance/Banking
Travel
Health
Real Estate
Education/Reference
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#618
#1,533
View more ➝
Name
Rank
#455
View more ➝

See also

πŸ—ƒοΈ About This Data