🆚 Collect.chat vs. Olark

📈 Olark is three times more popular than Collect.chat.
🌎 Olark is more popular in the United States, the United Kingdom, and Canada.
🌍 Collect.chat is more popular in India, the United Arab Emirates, and Vietnam.

Statistics based on 3.5M+ analyzed websites. About this data

Collect.chat

Olark

Type

Live chat software

About

Collect.chat is an interactive chatbot platform that allows website owners to create automated conversational forms without coding.

It features a drag-and-drop builder, multiple question-type templates, widget or full-page bot options, supports conditional logic, over 180 languages, and integrates with webhooks and analytics tools.

Olark is a live chat application for websites that provides customer communication, analytics, and AI chatbot tools.

It includes real-time chat, automated messaging, searchable chat transcripts, customer satisfaction tracking, pre-chat forms, canned responses, and team management features such as chat routing and shared shortcuts.

Headquarters

Newark, Delaware, United States

San Jose, California, United States

Website

collect.chat #30,795

olark.com #419,306

Pricing

Free version ✔️50 responses per month

Lite
(500 responses)$24/month

Standard
(2.5K responses)$49/month

Plus
(5K responses)$99/month

Unlimited$299/month

Free version ❌Free 14-day trial

Per seat$29+/month

Popularity

Determined by the number of sites using each technology.

The Olark live chat software is 2.9 times more popular than Collect.chat.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Olark is more popular in the United States, the United Kingdom, and Canada, while Collect.chat is more popular in India, the United Arab Emirates, and Vietnam.

United States

India

United Kingdom

Canada

France

Australia

Germany

Italy

Switzerland

Spain

Awards

🥈 Second most popular in India in the Scheduling category.
⭐ 7th most popular in India in the Live Chats category.
🔥 15th most popular in the United Kingdom in the Scheduling category.

⭐ 10th most popular in the United States in the Live Chats category.
⭐ 10th most popular in Switzerland in the Live Chats category.
🔥 11st most popular in New Zealand in the Live Chats category.
🔥 14th most popular in Canada in the Live Chats category.
🔥 16th most popular in the United Kingdom in the Live Chats category.

Popularity by domain category

Determined by the number of sites in each category.

Olark is more popular among sites focused on business, online shopping, and marketing and merchandising, while Collect.chat is more commonly used on job search sites.

Business

Online Shopping

Marketing/Merchandising

Internet Services

Education/Reference

Travel

Software/Hardware

Health

Real Estate

Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#7,948

#13,236

#30,795

#33,148

#50,534

Name

Rank

#484

#556

#5,681

#5,899

#6,933