🆚 Collect.chat vs. Smartsupp
- 📈 Smartsupp is much more popular than Collect.chat.
- 🌍 Smartsupp is more popular in the Czech Republic, Poland, and Slovakia.
- 🌍 Collect.chat is more popular in India, the United Arab Emirates, and Malaysia.
Collect.chatType
About
Collect.chat is an interactive chatbot platform that allows website owners to create automated conversational forms without coding.
It features a drag-and-drop builder, multiple question-type templates, widget or full-page bot options, supports conditional logic, over 180 languages, and integrates with webhooks and analytics tools.
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, 
Messenger, 
WhatsApp, and 
Google Analytics.
Headquarters
Pricing
(500 responses)$24/month
(2.5K responses)$49/month
(5K responses)$99/month
(+ chatbots, basic statistics)$168+/year
(+ teams of agents, segmentation)$288+/year
(+ API, mobile SDK)$2,868+/year
Shopping assistant add-on$16+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥈 Second most popular in India in the Scheduling category.
- ⭐ 6th most popular in India in the Live Chats category.
- 🔥 14th most popular in the United Kingdom in the Scheduling category.
- ⬆️ 36th most popular in the United States in the Live Chats category.
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Intercom
Chatwoot🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.