⚡ Live Chat Software in Hungary

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Hungary is a Central European country with a population of around 9.6 million people.

According to our data, live chat software is used on 2.5% of websites from Hungary.

Statistics based on 20K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Hungary in 2026, based on market share.

The most popular is Smartsupp with an impressive share of 37.4%, followed by Tawk.to with 11.9% and LiveChat with 7.2%.

Smartsupp 37.4%
Tawk.to 11.9%
LiveChat 7.2%
Zendesk Chat 5.7%
Crisp 4.3%
Chatbase 3.5%
Chaty 3.5%
Respond.io 3.1%
Intercom 2.9%
Tidio 2.7%
Shopify Inbox 2.3%
Daktela 1.9%
GetButton 1.2%
Zoho SalesIQ 1.2%
Other 11.2%

🚀 Highlights

Here is a list of the top solutions that is more popular in Hungary than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Smartsupp ^(-10)
5. Crisp ^(-5)
6. Chatbase ^(-17)
7. Chaty ^(-2)
8. Respond.io ^(-56)
12. Daktela ^(-55)
16. Twilio ^(-22)
17. Olark ^(-2)
18. Pure Chat ^(-6)
20. Botsonic ^(-68)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 52 live chat software solutions used on sites from Hungary, ranked by their market share.

Rank	Name	Market share
1	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	37.4%
2	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	11.9%
3	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	7.2%
4	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	5.7%
5	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	4.3%
6	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	3.5%
7	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	3.5%
8	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	3.1%
9	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	2.9%
10	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	2.7%
11	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	2.3%
12	Daktela Prague, Czech Republic A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module. €30+/user/month	1.9%
13	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	1.2%
14	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	1.2%
15	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	1.2%
16	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.8%
17	Olark San Jose, California, United States A live chat application for websites that provides customer communication, analytics, and AI chatbot tools. $29+/month	0.8%
18	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.8%
19	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	0.8%
20	Botsonic San Francisco, California, United States An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms. $19+/month	0.6%
21	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.6%
22	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.6%
23	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.6%
24	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.6%
25	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.6%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 20,473 websites from Hungary.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 52 were detected on websites from Hungary.
Statistics were last calculated on June 19, 2026.
For more details, see our methodology and disclaimer.