⚡ Live Chat Software in Turkey

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Turkey is a Eurasian country with a population of over 86 million people.

According to our data, live chat software is used on 5.4% of websites from Turkey.

Statistics based on 36K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Turkey in 2026, based on market share.

The most popular is Tawk.to with an impressive share of 41.7%, followed by JivoChat with 15.9% and Zendesk Chat with 11.7%.

Tawk.to 41.7%
JivoChat 15.9%
Zendesk Chat 11.7%
GetButton 11.6%
Chaty 6.9%
Tidio 2.7%
Crisp 2.1%
LiveChat 1.4%
Zoho SalesIQ 1.4%
Intercom 1.3%
Smartsupp 0.7%
Chatwoot 0.6%
My Live Chat 0.5%
Drift 0.4%
Other 1.1%

🚀 Highlights

Here is a list of the top solutions that is more popular in Turkey than worldwide.
Differences between global and country rankings are shown in parentheses.

2. JivoChat ^(-2)
4. GetButton ^(-8)
5. Chaty ^(-3)
7. Crisp ^(-3)
9. Zoho SalesIQ ^(-2)
12. Chatwoot ^(-23)
13. My Live Chat ^(-14)
14. Drift ^(-6)
15. Chatbase ^(-8)
20. Pure Chat ^(-2)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 54 live chat software solutions used on sites from Turkey, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	41.7%
2	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	15.9%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	11.7%
4	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Messenger and allows them to initiate a conversation. $4.99+/month	11.6%
5	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	6.9%
6	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	2.7%
7	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	2.1%
8	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	1.4%
9	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	1.4%
10	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	1.3%
11	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.7%
12	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.6%
13	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.5%
14	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	0.4%
15	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	0.4%
16	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	0.3%
17	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	0.3%
18	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.3%
19	Olark San Jose, California, United States A chat application for websites that provides analytics tools and AI chatbots. $29+/month	0.3%
20	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.2%
21	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.2%
22	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.2%
23	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	0.2%
24	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.2%
25	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	0.2%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 36,764 websites from Turkey.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 54 were detected on websites from Turkey.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.