Chatway

Tel Aviv, Israel

Chatway is a live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging.

It provides an AI support agent trained on site content, a unified inbox that combines live chat, email, and social channels, and automation workflows with triggers and real-time visitor tracking.

The platform also includes multilingual chat with translation into more than 20 languages, mobile apps for operators, and integrations with platforms such as Shopify, WooCommerce, Messenger, Instagram, and WhatsApp.

According to our data, Chatway ranks 46th among the live chat software we track.
It has 0.4% of the live chat market share and is present on 0.02% of all websites.

Statistics based on 4M+ analyzed websites. About this data

💸 Pricing

Chatway is available in both free and paid versions.

Free version ✔️ 30 days chat history
Solo $29/month
Team
(4 seats) $79/month
Plus
(10 seats) $149/month
AI Support Agent $0.50/resolved AI conversation

📊 Rankings and Market Share

🏆 Chatway Awards

⚡ Sites Using Chatway

We have data on 651 websites that use the Chatway software. Here is a list of some of the top ranked ones.

The highest rated site using Chatway is unj.ac.id.

#WebsiteRankCountryLanguage
1 unj.ac.id #18,373 Indonesia Malay
2 ppt.ai #77,092 English
3 polkadots.pk #93,479 Pakistan English
4 milotree.com #180,309 English
5 mednotes.in #185,327 India English
6 iprovpn.com #211,326 English
7 alpharexusa.com #252,283 United States English
8 rcpolizza.it #252,919 Italy Italian
9 sarasavi.lk #264,633 Sri Lanka English
10 uap.gov.rs #274,438 Serbia Serbian
11 dropsure.com #276,114 United States American English
12 keyauth.cc #306,033 English
13 mydressline.com #306,928 United States English
14 wpopal.com #307,737 Vietnam American English
15 krutilvertel.com #322,105 Ukraine Russian
16 ambitiousbaba.com #327,904 India American English
17 momentumwatch.com #338,635 United States English
18 gigahertz.com.ph #340,234 Philippines English
19 tabasquishy.com #343,001 Hong Kong English
20 workprotools.store #343,040 United States English

📈 Usage Statistics

Most of the sites that use Chatway:

Most of the sites using Chatway are from the United States, the United Kingdom, and India.

  • United States 26.8%
  • United Kingdom 8.1%
  • India 5.9%
  • China 4.5%
  • Australia 3%
  • Canada 2.3%
  • United Arab Emirates 2%
  • Vietnam 2%
  • Italy 1.8%
  • Other 43.6%

Most Chatway users speak English.

  • English 74.1%
  • Spanish 2.3%
  • Russian 1.9%
  • Thai 1.7%
  • Italian 1.5%
  • Chinese 1.2%
  • Vietnamese 1.2%
  • Romanian 1.1%
  • Dutch 1.1%
  • Other 13.9%

The Chatway software is especially popular on .com top-level domains.

  • .com 54.1%
  • .co.uk 4.6%
  • .net 2.3%
  • .com.au 2.3%
  • .in 1.8%
  • .org 1.5%
  • .it 1.1%
  • .nl 0.9%
  • .ac.th 0.9%
  • Other 30.5%

The primary market segments for websites utilizing Chatway include business, online shopping, and marketing and merchandising.

  • Business 21.2%
  • Online Shopping 17.2%
  • Marketing/Merchandising 14.1%
  • Internet Services 9.1%
  • Education/Reference 6.1%
  • Fashion/Beauty 5.1%
  • Blogs/Wiki 4%
  • Travel 4%
  • Software/Hardware 4%
  • Other 15.2%

🕵️ Similar Technologies

These are some of the best Chatway alternatives.

RankName
11
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
19
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.

Free$40+/month
39
Chatty
Hanoi, Vietnam

A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget.

Free$19.99+/month
52
Oct8ne
Barcelona, Spain

An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms.

$$$
127
Botsify
Karachi, Pakistan

A chatbot builder and conversational AI tool that helps you create chatbots for websites, Facebook, WhatsApp, Instagram, and Telegram.

$49+/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

Where is Chatway from?

Chatway is from Tel Aviv, Israel.

Does Chatway offer a free plan?

Yes, there is a free version with limited functionality.

How much does it cost?

Chatway is priced from $29 per month for the Solo plan.

Does Chatway offer a free trial?

Yes, there is a free trial for 14 days, so you can explore all of its features before committing.

Which country uses Chatway the most?

The majority of Chatway users are from the United States.

Who uses Chatway?

According to our data, Chatway is used on hundreds of sites, including such established ones as unj.ac.id, ppt.ai, and polkadots.pk.

Is Chatway used on government websites?

Yes, for example, it is used by uap.gov.rs.

Do academic institutions use Chatway?

Yes. The most prominent of these is unj.ac.id. In total, we know of 6 academic websites in Thailand that use Chatway.

How does Chatway stack up against the competition?

Chatway is a moderately popular live chat software solution, ranking ahead of 85 other live chat software we track.

What are the alternatives to Chatway?

Alternatives and possible competitors to Chatway may include Chatty, Botsify, and Smartsupp.

👉 See Also

🗃️ About This Data