🆚 Chatbase vs. Chatway
- 📈 Chatbase is four times more popular than Chatway.
- 🌎 Chatbase is more popular in the United States, Germany, and the United Kingdom.
- 🌍 Chatway is more popular in China, the United Arab Emirates, and Vietnam.
Type
About
Chatbase is a platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.
These agents follow no-code procedures in plain language, may be trained on files, websites, and Notion pages, support over 90 languages, and integrate with
Slack,
WhatsApp,
Zendesk,
Salesforce, and
Shopify.
Chatway is a live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging.
It provides an AI support agent trained on site content, a unified inbox that combines live chat, email, and social channels, and automation workflows with triggers and real-time visitor tracking.
Headquarters
Pricing
(700 message credits) $40/month
(4K message credits) $150/month
(15K message credits) $500/month
(4 seats) $79/month
(10 seats) $149/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 5th most popular in Germany in the Live Chats category.
- ⭐ 5th most popular in Switzerland in the Live Chats category.
- 🔥 11st most popular in Spain in the Live Chats category.
- 🔥 12nd most popular in France in the Live Chats category.
- 🔥 12nd most popular in Italy in the Live Chats category.
- ⬆️ 41st most popular in the United States in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.

