🆚 Chatbase vs. Chatty

Type

Live chat software
Live chat software

About

Chatbase is a platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.

These agents follow no-code procedures in plain language, may be trained on files, websites, and Notion pages, support over 90 languages, and integrate with Slack, WhatsApp, Zendesk, Salesforce, and Shopify.

Chatty is a live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget.

It includes an AI chatbot trained on store products, multi-channel messaging across WhatsApp, Messenger, Instagram, email, and SMS, automation workflows, visitor tracking, and multilingual chat with real-time translation in 19 languages.

Headquarters

Toronto, Ontario, Canada
Hanoi, Vietnam

Website

Pricing

Free version ✔️ Mini models only, 50 message credits per month
Hobby
(700 message credits)
$40/month
Standard
(4K message credits)
$150/month
Pro
(15K message credits)
$500/month
Free version ✔️ 50 AI conversations (lifetime)
Basic
(50 AI conversations)
$19.99/month
Pro
(300 AI conversations)
$68.99/month
Plus
(700 AI conversations)
$199/month

Categories

Live Chats › Rank #19
Live Chats › Rank #38

Popularity

Determined by the number of sites using each technology.

The Chatbase software is 3 times more popular than Chatty.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Chatbase is more popular in the United States, Germany, and the United Kingdom, while Chatty is more popular in Hong Kong, Singapore, and China.
United States
Germany
United Kingdom
France
Australia
Spain
Italy
Canada
Netherlands
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

Chatbase is more popular among sites focused on business, marketing and merchandising, and travel, while Chatty is more commonly used on online shopping and fashion and beauty sites.
Online Shopping
Business
Marketing/Merchandising
Travel
Internet Services
Education/Reference
Health
Fashion/Beauty
Real Estate
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,061
#7,560
#8,711
View more ➝
Name
Rank
#58,265
View more ➝

See also

🗃️ About This Data