🆚 Chatbase vs. Trengo

Type

Live chat software
Live chat software

About

Chatbase is a platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.

These agents follow no-code procedures in plain language, may be trained on files, websites, and Notion pages, support over 90 languages, and integrate with Slack, WhatsApp, Zendesk, Salesforce, and Shopify.

Trengo is an AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.

It offers AI Agents that answer routine inquiries in over 70 languages, a no-code journey builder, kanban-style boards, GDPR-compliant EU data residency, and integrations with HubSpot, Salesforce, and Microsoft Dynamics.

Headquarters

Toronto, Ontario, Canada
Utrecht, Netherlands

Website

Pricing

Free version ✔️ Mini models only, 50 message credits per month
Hobby
(700 message credits)
$40/month
Standard
(4K message credits)
$150/month
Pro
(15K message credits)
$500/month
Free version ❌Free 7-day trial
Boost
(300 conversations/month)
$209+/month
Pro
(1K conversations/month)
$350/month

Categories

Live Chats › Rank #19
Live Chats › Rank #38

Popularity

Determined by the number of sites using each technology.

The Chatbase software is 3 times more popular than Trengo.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Chatbase is more popular in the United States, Germany, and the United Kingdom, while Trengo is more popular in the Netherlands, the United Arab Emirates, and Suriname.
United States
Netherlands
Germany
United Kingdom
France
Spain
Australia
Italy
Canada
Switzerland

Awards

Popularity by domain category

Determined by the number of sites in each category.

Chatbase is more popular among sites focused on business, marketing and merchandising, and travel, while Trengo is more commonly used on online shopping and fashion and beauty sites.
Business
Online Shopping
Marketing/Merchandising
Travel
Internet Services
Education/Reference
Health
Software/Hardware
Real Estate
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,053
#2,847
#14,731
View more ➝
Name
Rank
#8,975
#39,871
#52,366
#52,739
View more ➝

See also

🗃️ About This Data