Trengo

Utrecht, Netherlands

Trengo is an AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.

It offers AI Agents that answer routine inquiries in over 70 languages, a no-code journey builder, kanban-style boards, GDPR-compliant EU data residency, and integrations with HubSpot, Salesforce, and Microsoft Dynamics.

According to our data, Trengo ranks 50th among the live chat software we track.
It has 0.3% of the live chat market share and is present on 0.01% of all websites.

πŸ’Έ Pricing

Trengo is a commercial product priced starting at $209 per month with a free 7-day trial available.

Boost
(300 conversations/month)
$209+/month
Pro
(1K conversations/month)
$350/month

πŸ“Š Rankings and Market Share

πŸ† Trengo Awards

⚑ Sites Using Trengo

We have data on 518 websites that use the Trengo live chat software. Here is a list of some of the top ranked ones.

The highest rated site using Trengo is upc.edu.

#WebsiteRankCountryLanguage
1 upc.edu #12,260 Spain Catalan
2 deloox.nl #39,046 Netherlands Dutch
3 boardmasters.com #56,322 United Kingdom English
4 krale.shop #57,420 Netherlands Dutch
5 smacc.com #60,910 Saudi Arabia Arabic
6 techem.com #65,046 Germany English
7 pandorashop.rs #75,892 Serbia English
8 ladress.com #82,954 Netherlands English
9 proforto.nl #83,757 Netherlands Dutch
10 valkexclusief.nl #84,866 Netherlands Dutch
11 probo.nl #90,577 Netherlands Dutch
12 topvintage.nl #90,971 Netherlands Dutch
13 deloox.be #94,606 Belgium French
14 pandorashop.hr #95,168 Croatia Croatian
15 deloox.se #97,948 Netherlands Swedish
16 edc.ac.uk #109,925 United Kingdom English
17 softcat.com #129,229 United Kingdom English
18 bobautowas.nl #138,128 Netherlands Dutch
19 minicar-parts.nl #152,541 Netherlands Dutch
20 peakzpadel.nl #157,207 Netherlands Dutch

πŸ“ˆ Usage Statistics

Most of the sites that use Trengo:

Most of the sites using Trengo are from the Netherlands, Germany, and the United Kingdom.

  • Netherlands 65.1%
  • Germany 5.7%
  • United Kingdom 5.3%
  • Belgium 2.2%
  • United States 2%
  • Spain 1.8%
  • United Arab Emirates 1.6%
  • Italy 1.2%
  • Australia 0.8%
  • Other 14.3%

Most Trengo users speak Dutch, English, or German.

  • Dutch 57.7%
  • English 22.6%
  • German 6%
  • Spanish 2.7%
  • Italian 1.5%
  • French 1.4%
  • Arabic 1%
  • Polish 0.8%
  • Danish 0.6%
  • Other 5.7%

The Trengo live chat software is especially popular on .nl, .com, and .de top-level domains.

  • .nl 49.8%
  • .com 19.9%
  • .de 5%
  • .be 3.1%
  • .co.uk 2.7%
  • .it 1%
  • .es 0.8%
  • .eu 0.8%
  • .co 0.8%
  • Other 16.1%

The primary market segments for websites utilizing Trengo include online shopping, marketing and merchandising, and business.

  • Online Shopping 40%
  • Marketing/Merchandising 13%
  • Business 11.4%
  • Travel 8.6%
  • Fashion/Beauty 6.5%
  • Internet Services 2.7%
  • Education/Reference 2.7%
  • Health 1.6%
  • Entertainment 1.6%
  • Other 11.9%

πŸ•΅οΈ Similar Technologies

These are some of the best Trengo alternatives.

RankName
3
LiveChat
WrocΕ‚aw, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
7
JivoChat
VitΓ³ria, EspΓ­rito Santo, Brazil

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Free$28+/month
11
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
23
Olark
San Jose, California, United States

A live chat application for websites that provides customer communication, analytics, and AI chatbot tools.

$29+/month
79
Dynamics 365 Customer Service
Redmond, Washington, United States

A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions.

$50+/user/month

πŸ†š Compare Alternatives

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πŸ’¬ Frequently Asked Questions

Where is Trengo's headquarters?

Trengo is located in Utrecht, Netherlands.

Can I use Trengo for free?

No, Trengo is a paid solution.

How much is Trengo per month?

Trengo is priced from $209 per month for the Boost plan.

Can I try it for free?

Yes, you can try Trengo for free for 7 days and evaluate if it fits your needs.

Which country uses Trengo the most?

The majority of Trengo users are from the Netherlands.

Who uses Trengo?

According to our data, Trengo is used on hundreds of sites, including such established ones as upc.edu, deloox.nl, and boardmasters.com.

Do academic institutions use Trengo?

Yes. The most notable of these are upc.edu and edc.ac.uk.

How does Trengo compare to its competitors?

Trengo is a moderately popular live chat software solution, ranking ahead of 64 other live chat software we track.

What are the alternatives to Trengo?

Alternatives and possible competitors to Trengo may include Olark, Dynamics 365 Customer Service, and Smartsupp.

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data