Trengo
Trengo is an AI-powered omnichannel customer engagement platform that centralizes 
WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.
It offers AI Agents that answer routine inquiries in over 70 languages, a no-code journey builder, kanban-style boards, GDPR-compliant EU data residency, and integrations with 
HubSpot, 
Salesforce, and 
Microsoft Dynamics.
According to our data, Trengo ranks 38th among the live chat software we track.
It has 0.4% of the live chat market share and is present on 0.02% of all websites.
- π Website
πΈ Pricing
Trengo is a commercial product priced starting at $209 per month with a free 7-day trial available.
(300 conversations/month) $209+/month
(1K conversations/month) $350/month
π Rankings and Market Share
- Live Chats
- Rank: 38
- Market share: 0.4%
π Trengo Awards
- π₯ Third most popular in the Netherlands in the Live Chats category.
β‘ Sites Using Trengo
We have data on 695 websites that use the Trengo live chat software. Here is a list of some of the top ranked ones.
The highest rated site using Trengo is upc.edu.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #12,260 | Spain | Catalan | |
| 2 | #39,046 | Netherlands | Dutch | |
| 3 | #56,322 | United Kingdom | English | |
| 4 | #57,420 | Netherlands | Dutch | |
| 5 | #60,910 | Saudi Arabia | Arabic | |
| 6 | #65,046 | Germany | English | |
| 7 | #75,892 | Serbia | English | |
| 8 | #82,954 | Netherlands | English | |
| 9 | #84,866 | Netherlands | Dutch | |
| 10 | #90,577 | Netherlands | Dutch | |
| 11 | #90,971 | Netherlands | Dutch | |
| 12 | #94,606 | Belgium | French | |
| 13 | #95,168 | Croatia | Croatian | |
| 14 | #97,948 | Netherlands | Swedish | |
| 15 | #129,229 | United Kingdom | English | |
| 16 | #138,128 | Netherlands | Dutch | |
| 17 | #152,541 | Netherlands | Dutch | |
| 18 | #157,207 | Netherlands | Dutch | |
| 19 | #163,634 | Nigeria | English | |
| 20 | #163,831 | Netherlands | Dutch |
π Usage Statistics
Most of the sites that use Trengo:
- are located in the Netherlands
- have content in Dutch
- use the .com domain extension
- fall into the Online Shopping category.
Most of the sites using Trengo are from the Netherlands and the United States.
- Netherlands 50.1%
- United States 25.3%
- United Kingdom 4.4%
- Germany 3.7%
- Belgium 1.6%
- Spain 1.3%
- United Arab Emirates 1.2%
- Italy 0.7%
- Singapore 0.7%
- Other 11%
Most Trengo users speak Dutch, English, or German.
- Dutch 44%
- English 41.4%
- German 4.6%
- Spanish 2%
- French 1%
- Italian 0.9%
- Arabic 0.7%
- Polish 0.6%
- Finnish 0.4%
- Other 4.4%
The Trengo live chat software is especially popular on .com and .nl top-level domains.
- .com 39.9%
- .nl 38%
- .de 3.7%
- .be 2.3%
- .co.uk 2%
- .eu 0.7%
- .ch 0.6%
- .co 0.6%
- .it 0.4%
- Other 11.8%
The primary market segments for websites utilizing Trengo include online shopping, marketing and merchandising, and business.
- Online Shopping 38.2%
- Marketing/Merchandising 14.1%
- Business 11%
- Travel 8.4%
- Fashion/Beauty 6.3%
- Education/Reference 3.1%
- Internet Services 2.6%
- Entertainment 2.1%
- Software/Hardware 2.1%
- Other 12.1%
π΅οΈ Similar Technologies
These are some of the best Trengo alternatives.
π Compare Alternatives
Compare Trengo toβ¦
- π΅οΈ Similar solutions
- β Market leaders
- π‘ More alternatives
- π All options
π¬ Frequently Asked Questions
Where is Trengo from?
Trengo is from Utrecht, Netherlands.
Can I use Trengo for free?
No, Trengo is a paid solution.
How much is Trengo per month?
Trengo is priced from $209 per month for the Boost plan.
Can I try it for free?
Yes, you can try Trengo for free for 7 days and see if it meets your needs.
Which country uses Trengo the most?
The majority of Trengo users are from the Netherlands.
Who uses Trengo?
According to our data, Trengo is used on hundreds of sites, including such established ones as upc.edu,
deloox.nl, and
boardmasters.com.
Do academic institutions use Trengo?
Yes. The most notable of these is upc.edu.
How does Trengo compare to its competitors?
Trengo is a moderately popular live chat software solution, ranking ahead of 76 other live chat software we track.
What are the alternatives to Trengo?
Alternatives and possible competitors to Trengo may include 
Olark, 
Dynamics 365 Customer Service, and 
Smartsupp.
π See Also
- β¨ Related technologies
ποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,827,731 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.