🆚 Tidio vs. Trengo
- 📈 Tidio is much more popular than Trengo.
- 🌎 Tidio is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Trengo is more popular in the Netherlands and Suriname.
Tidio
TrengoType
About
Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.
It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.
Trengo is an AI-powered omnichannel customer engagement platform that centralizes 
WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.
It offers AI Agents that answer routine inquiries in over 70 languages, a no-code journey builder, kanban-style boards, GDPR-compliant EU data residency, and integrations with 
HubSpot, 
Salesforce, and 
Microsoft Dynamics.
Headquarters
Pricing
(100 conversations) $29/month
(2K conversations) $59/month
(5K conversations) $749/month
(50 conversations) $39/month
(300 conversations/month) $209+/month
(1K conversations/month) $350/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥈 Second most popular in India in the Customer Support category.
- 🥈 Second most popular in Canada in the Customer Support category.
- 🥈 Second most popular in Spain in the Customer Support category.
- 🥈 Second most popular in Italy in the Customer Support category.
- 🥈 Second most popular in China in the Customer Support category.
- 🥉 Third most popular in the Netherlands in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,653,460 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.