🆚 Smartsupp vs. Trengo
- 📈 Smartsupp is much more popular than Trengo.
- 🌍 Smartsupp is more popular in the Czech Republic, Poland, and Slovakia.
- 🌍 Trengo is more popular in the Netherlands, Singapore, and Israel.
Smartsupp
TrengoType
About
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, 
Messenger, 
WhatsApp, and 
Google Analytics.
Trengo is an AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.
It offers AI Agents that answer routine inquiries in over 70 languages, a no-code journey builder, kanban-style boards, GDPR-compliant EU data residency, and integrations with 
HubSpot, 
Salesforce, and 
Microsoft Dynamics.
Headquarters
Pricing
(+ chatbots, basic statistics) $168+/year
(+ teams of agents, segmentation) $288+/year
(+ API, mobile SDK) $2,868+/year
Shopping assistant add-on $16+/month
(300 conversations/month) $209+/month
(1K conversations/month) $350/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
- 🥉 Third most popular in the Netherlands in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,653,460 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.