🆚 Chatty vs. Smartsupp
ChattyType
About
Chatty is a live chat and AI sales agent built for 
Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget.
It includes an AI chatbot trained on store products, multi-channel messaging across 
WhatsApp, 
Messenger, 
Instagram, email, and SMS, automation workflows, visitor tracking, and multilingual chat with real-time translation in 19 languages.
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and 
Google Analytics.
Headquarters
Pricing
(50 AI conversations)$19.99/month
(300 AI conversations)$68.99/month
(700 AI conversations)$199/month
(+ chatbots, basic statistics)$168+/year
(+ teams of agents, segmentation)$288+/year
(+ API, mobile SDK)$2,868+/year
Shopping assistant add-on$16+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Botsonic
Chatway
Tidio
Intercom
Chatwoot
Avada Commerce company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites. However, data for Chatty is still being collected and reflects a smaller subset of sites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.