Shopify Inbox

Shopify, Ottawa, Ontario, Canada

Shopify Inbox is a free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers.

It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.

πŸ’Έ Pricing

Shopify Inbox is available for free.

Free βœ”οΈ

⚑ Sites Using Shopify Inbox

The list of sites that use Shopify Inbox is still being compiled.
#WebsiteRankCountryLanguage
1 furorjeans.com #45,528 Pakistan English
2 jazmin.pk #93,593 Pakistan English
3 homeomart.com #94,265 India English
4 tulio.com.au #139,317 Australia English
5 simplydiscount.com #150,449 English
6 biglifejournal.com #153,218 English
7 openmv.io #186,321 English
8 tradewindsorientalshop.co.uk #200,283 United Kingdom English
9 hypeandvice.com #209,821 English
10 ritikart.com #226,534 India English
11 shopinverse.com #231,551 Nigeria English
12 harum.io #235,296 English
13 insanelabz.com #255,850 English
14 bertolucci.com.gr #337,147 Greece Greek
15 nightynight.pk #338,610 Pakistan English
16 saamaan.pk #340,719 Pakistan English
17 theodderside.com #344,321 Poland English
18 keeksdesignerhandbags.com #349,655 United States English
19 thedarkslide.com #354,409 English
20 acuscomplementos.com #358,327 Spain Spanish

πŸ“ˆ Usage Statistics

Statistics for Shopify Inbox are still being collected.

Most of the sites that use Shopify Inbox:

Most of the sites using Shopify Inbox are from the United States, the United Kingdom, and Canada.

  • United States 16.5%
  • United Kingdom 12.1%
  • Canada 9.2%
  • Australia 6.2%
  • France 5.1%
  • India 4.8%
  • Italy 4.4%
  • Germany 2.9%
  • Denmark 2.2%
  • Other 36.6%

Most Shopify Inbox users speak English or Spanish.

  • English 83.5%
  • Spanish 3%
  • French 2.7%
  • Italian 2.1%
  • German 1.5%
  • Danish 1.1%
  • Dutch 0.9%
  • Polish 0.8%
  • Norwegian BokmΓ₯l 0.8%
  • Other 3.6%

The Shopify Inbox live chat software is especially popular on .com top-level domains.

  • .com 72.3%
  • .co.uk 3.6%
  • .com.au 2.5%
  • .ca 1.7%
  • .de 1.3%
  • .co 1.1%
  • .dk 1.1%
  • .net 0.9%
  • .it 0.9%
  • Other 14.6%

The primary market segments for websites utilizing Shopify Inbox include online shopping, marketing and merchandising, and fashion and beauty.

  • Online Shopping 55.7%
  • Marketing/Merchandising 9.1%
  • Fashion/Beauty 9.1%
  • Internet Services 4.5%
  • Blogs/Wiki 3.4%
  • Business 2.3%
  • Education/Reference 2.3%
  • Entertainment 2.3%
  • Software/Hardware 2.3%
  • Other 9%

πŸ•΅οΈ Similar Technologies

These are some of the best Shopify Inbox alternatives.

RankName
1
Tawk.to
Las Vegas, Nevada, United States

A free live chat software for websites.

Free
7
Gorgias
San Francisco, California, United States

A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

$10+/month
19
Channel Talk
Seoul, Korea

An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience.

Free$36+/month
20
Drift
Atlanta, Gerogia, United States

A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages.

$75+/user/month
65
Gladly
San Francisco, California, United States

A customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.

$180+/user/month

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πŸ’¬ Frequently Asked Questions

What is the company behind Shopify Inbox?

Shopify Inbox is owned by Shopify Inc., headquartered in Ottawa, Ontario, Canada.

Can I use Shopify Inbox for free?

Yes, it is a free live chat software solution.

Which country uses Shopify Inbox the most?

The majority of Shopify Inbox users are from the United States.

Who uses Shopify Inbox?

According to our data, Shopify Inbox is used on hundreds of sites, including such established ones as furorjeans.com, jazmin.pk, and homeomart.com.

How does Shopify Inbox stack up against its competitors?

Shopify Inbox is a moderately popular live chat software solution, ranking ahead of 70 other live chat software we track.

What are the alternatives to Shopify Inbox?

Alternatives and possible competitors to Shopify Inbox may include Tawk.to, Channel Talk, and Drift.

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data