⚡ Live Chat Software in Pakistan

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Pakistan is a South Asian country with a population of over 242 million people.

According to our data, live chat software is used on 8.8% of websites from Pakistan.

Statistics based on 7K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Pakistan in 2026, based on market share.

The most popular is Tawk.to with an impressive share of 35%, followed by Chaty with 16.3% and Shopify Inbox with 15.6%.

Tawk.to 35%
Chaty 16.3%
Shopify Inbox 15.6%
GetButton 9.9%
Tidio 5.8%
Zendesk Chat 4%
Zoko 1.9%
Crisp 1.6%
My Live Chat 1.3%
Zoho SalesIQ 1.3%
LiveChat 1.2%
Chatway 0.7%
JivoChat 0.7%
Collect.chat 0.6%
Other 4.1%

🚀 Highlights

Here is a list of the top solutions that is more popular in Pakistan than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Chaty ^(-7)
3. Shopify Inbox ^(-1)
4. GetButton ^(-9)
7. Zoko ^(-58)
8. Crisp ^(-2)
9. My Live Chat ^(-21)
10. Zoho SalesIQ ^(-2)
12. Chatway ^(-38)
14. Collect.chat ^(-23)
15. Botpress ^(-40)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 40 live chat software solutions used on sites from Pakistan, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	35%
2	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	16.3%
3	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	15.6%
4	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	9.9%
5	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	5.8%
6	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	4%
7	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	1.9%
8	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	1.6%
9	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	1.3%
10	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	1.3%
11	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	1.2%
12	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.7%
13	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	0.7%
14	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.6%
15	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$89+/month	0.6%
16	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.6%
17	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.6%
18	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.4%
19	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.4%
20	Botsify Karachi, Pakistan A chatbot builder and conversational AI tool that helps you create chatbots for websites, Facebook, WhatsApp, Instagram, and Telegram. $49+/month	0.4%
21	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	0.4%
22	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.3%
23	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	0.3%
24	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	0.3%
25	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.3%

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 7,582 websites from Pakistan.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 40 were detected on websites from Pakistan.
Statistics were last calculated on June 20, 2026.
For more details, see our methodology and disclaimer.