🆚 Channel Talk vs. Shopify Inbox

Statistics based on 3.8M+ analyzed websites. About this data
Channel Talk
Shopify Inbox

Type

Live chat software
Live chat software

About

Channel Talk is an all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience.

Shopify Inbox is a free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers.

It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.

Headquarters

Seoul, Korea
Ottawa, Ontario, Canada

Website

channel.io #34,506
shopify.com/inbox #51

Pricing

Free version ✔️
Early Stage
(1,000 managed users) $36/month
Growth
(3,000 managed users) $96/month
Free ✔️

Categories

Live Chats › Rank #22
Live Chats › Rank #6

Popularity

Determined by the number of sites using each technology.

The Shopify Inbox live chat software is 4 times more popular than Channel Talk.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Shopify Inbox is more popular in the United States, the United Kingdom, and Canada, while Channel Talk is more popular in Korea and Japan.
United States
Korea
United Kingdom
Japan
Canada
Australia
India
Germany
France
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Shopify Inbox is more popular than Channel Talk in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Internet Services
Software/Hardware
Entertainment
Blogs/Wiki
Alcohol

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#9,395
#13,338
#13,375
#16,814
#25,106
View more ➝
Name
Rank
#35,255
#47,484
#48,069
#48,578
#59,635
View more ➝

See also

🗃️ About This Data