⚡ Live Chat Software in Korea

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Korea is an East Asian country with a population of around 52 million people.

According to our data, live chat software is used on 5.7% of websites from Korea.

Statistics based on 32K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Korea in 2026, based on market share.

The most popular is Channel Talk, which dominates the market with an overwhelming 87.5% share.
It is followed by TocPlus with 3.8% and Zendesk Chat with 1.8%.

Channel Talk 87.5%
TocPlus 3.8%
Zendesk Chat 1.8%
Tawk.to 0.9%
Intercom 0.8%
Tidio 0.7%
LiveChat 0.7%
Call Now Button 0.7%
Salesforce Chat 0.5%
Salesforce Enhanced Chat 0.4%
Chatbase 0.3%
Shopify Inbox 0.2%
Gorgias 0.2%
JivoChat 0.2%
Other 1.5%

🚀 Highlights

Here is a list of the top solutions that is more popular in Korea than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Channel Talk ^(-21)
2. TocPlus ^(-105)
8. Call Now Button ^(-5)
9. Salesforce Chat ^(-6)
10. Salesforce Enhanced Chat ^(-11)
11. Chatbase ^(-8)
15. Collect.chat ^(-29)
17. LivePerson ^(-11)
18. Sprinklr ^(-40)
19. Chatra ^(-11)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 43 live chat software solutions used on sites from Korea, ranked by their market share.

Rank	Name	Market share
1	Channel Talk Seoul, Korea An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience. Free$36+/month	87.5%
2	TocPlus Incheon, Korea A free chat service available in English, Chinese, Japanese, and Korean that enables you to chat with visitors on your website. Free	3.8%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	1.8%
4	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free$$$	0.9%
5	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	0.8%
6	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	0.7%
7	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	0.7%
8	Call Now Button Amsterdam, Netherlands A WordPress plugin that adds a floating click-to-call button to a website, allowing mobile visitors to initiate phone calls with one tap. FreeOpen source$49.90/year	0.7%
9	Salesforce Chat San Francisco, California, United States A legacy live chat solution from Salesforce that was retired in February 2026. Legacy	0.5%
10	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	0.4%
11	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice. Free$40+/month	0.3%
12	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	0.2%
13	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	0.2%
14	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	0.2%
15	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.2%
16	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$10+/seat/month	0.2%
17	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.2%
18	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.1%
19	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.1%
20	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.1%
21	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.1%
22	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	0.1%
23	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.1%
24	Meiqia Beijing, China A Chinese customer service platform that uses artificial intelligence to provide live chat, chatbots, and voice agents for managing customer interactions. Free1,888 CNY+/seat/year	0.1%
25	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	0.1%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 32,090 websites from Korea.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 43 were detected on websites from Korea.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.