⚡ Live Chat Software in Korea

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Korea is an East Asian country with a population of around 52 million people.

According to our data, live chat software is used on 5.2% of websites from Korea.

Statistics based on 26K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Korea in 2026, based on market share.

The most popular is Channel Talk, which dominates the market with an overwhelming 86.5% share.
It is followed by TocPlus with 4.3% and Zendesk Chat with 2.4%.

Channel Talk 86.5%
TocPlus 4.3%
Zendesk Chat 2.4%
Tawk.to 1.2%
LiveChat 1%
Intercom 0.9%
Tidio 0.7%
Gorgias 0.5%
Salesforce Chat 0.4%
LivePerson 0.2%
Collect.chat 0.2%
Chatbase 0.2%
Help Scout 0.1%
Re:amaze 0.1%
Other 1.3%

🚀 Highlights

Here is a list of the top solutions that is more popular in Korea than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Channel Talk ^(-18)
2. TocPlus ^(-88)
9. Salesforce Chat ^(-4)
10. LivePerson ^(-16)
11. Collect.chat ^(-25)
12. Chatbase ^(-11)
13. Help Scout ^(-5)
14. Re:amaze ^(-15)
15. Meiqia ^(-9)
16. Sprinklr ^(-37)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 37 live chat software solutions used on sites from Korea, ranked by their market share.

Rank	Name	Market share
1	Channel Talk Seoul, Korea An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience. Free$36+/month	86.5%
2	TocPlus Incheon, Korea A free chat service available in English, Chinese, Japanese, and Korean that enables you to chat with visitors on your website. Free	4.3%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	2.4%
4	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	1.2%
5	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	1%
6	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	0.9%
7	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	0.7%
8	Gorgias San Francisco, California, United States A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform. $10+/month	0.5%
9	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	0.4%
10	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.2%
11	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.2%
12	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	0.2%
13	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.1%
14	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	0.1%
15	Meiqia Beijing, China A Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents. Free1,888 RMB+/seat/year	0.1%
16	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.1%
17	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.1%
18	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.1%
19	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	0.1%
20	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.07%
21	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	0.07%
22	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Messenger and allows them to initiate a conversation. $4.99+/month	0.07%
23	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	0.07%
24	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.07%
25	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.07%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 26,390 websites from Korea.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 37 were detected on websites from Korea.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.