⚡ Live Chat Software in Korea

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Korea is an East Asian country with a population of around 52 million people.

According to our data, live chat software is used on 5.9% of websites from Korea.

Statistics based on 30K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Korea in 2026, based on market share.

The most popular is Channel Talk, which dominates the market with an overwhelming 88.4% share.
It is followed by TocPlus with 3.1% and Zendesk Chat with 1.7%.

🚀 Highlights

Here is a list of the top solutions that is more popular in Korea than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 41 live chat software solutions used on sites from Korea, ranked by their market share.

RankNameMarket share
1
Channel Talk
Seoul, Korea

An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience.

Free$36+/month
2
TocPlus
Incheon, Korea

A free chat service available in English, Chinese, Japanese, and Korean that enables you to chat with visitors on your website.

Free
3
Zendesk Chat
San Francisco, California, United States

A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

$19+/agent/month
4
Tawk.to
Las Vegas, Nevada, United States

A free live chat software for websites.

Free$$$
5
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
6
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
7
Salesforce Chat
San Francisco, California, United States

A legacy live chat solution from Salesforce that was retired in February 2026.

Legacy
8
LiveChat
Wrocław, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
9
Call Now Button
Amsterdam, Netherlands

A WordPress plugin that adds a floating click-to-call button to a website, allowing mobile visitors to initiate phone calls with one tap.

FreeOpen source$49.90/year
10
Salesforce Enhanced Chat
San Francisco, California, United States

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

$75+/user/month
11
Shopify Inbox
Ottawa, Ontario, Canada

A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers.

Free
12
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.

Free$40+/month
13
Gorgias
San Francisco, California, United States

A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace.

$10+/month
14
JivoChat
Vitória, Espírito Santo, Brazil

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Free$28+/month
15
Collect.chat
Newark, Delaware, United States

An interactive chatbot platform that allows website owners to create automated conversational forms without coding.

Free$24+/month
16
HubSpot Chat
Cambridge, Massachusetts, United States

Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

Free$10+/seat/month
17
LivePerson
New York, United States

An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations.

$$$
18
Crisp
Nantes, France

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Free€45+/month
19
Sprinklr
New York, United States

An AI-powered customer experience management platform.

$15,000+/year
20
Lime Connect
Cologne, Germany

An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany.

Free$130+/month
21
Help Scout
Boston, Massachusetts, United States

A complete customer communications platform with shared inbox, live chat and help desk.

Free$25+/user/month
22
Chatway
Tel Aviv, Israel

A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging.

Free$29+/month
23
Sunshine Conversations
San Francisco, California, United States

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

$115+/agent/month
24
Twilio
San Francisco, California, United States

A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications.

Free$250+/month
25
Boost
Ho Chi Minh City, Vietnam

An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising.

$29+/month

👉 See Also

🗃️ About This Data