π LiveChat vs. Shopify Inbox
- π LiveChat is as popular as Shopify Inbox.
- π LiveChat is more popular in the United States, Indonesia, and the United Kingdom.
- π Shopify Inbox is more popular in Canada, Germany, and India.
LiveChat
Shopify InboxType
About
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
Shopify Inbox is a free customer messaging and live chat application for 
Shopify stores that enables direct conversations with shoppers.
It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.
Headquarters
Pricing
(100 visitors) $228/user/year
(400 visitors) $588/user/year
(1K visitors) $948/user/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- π₯ Most popular in New Zealand in the Live Chats category.
- π₯ Second most popular in Canada in the Live Chats category.
- π₯ Second most popular in South Africa in the Live Chats category.
- π₯ Second most popular in Hong Kong in the Live Chats category.
- π₯ Third most popular in Japan in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Intercom
Chatwoot
Dynamics 365 Customer Service
Tawk.to
Channel Talk
Drift
Gladly
WhatsApp
Text company profileποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,604,214 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.