⚡ Live Chat Software in Norway

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Norway is a Northern European country with a population of over 5.5 million people.

According to our data, live chat software is used on 3.3% of websites from Norway.

Statistics based on 16K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Norway in 2026, based on market share.

The most popular is Zendesk Chat with a share of 19.7%, followed by Tawk.to with 10.3% and LiveChat with 9.9%.

Zendesk Chat 19.7%
Tawk.to 10.3%
LiveChat 9.9%
Intercom 9.6%
Boost.ai 6.6%
Shopify Inbox 4.4%
Crisp 3.5%
Tidio 3.1%
HubSpot Chat 2.9%
Salesforce Chat 2.9%
Chatbase 2.6%
Gorgias 2.4%
Salesforce Enhanced Chat 2.4%
Freshchat 2.2%
Other 17.5%

🚀 Highlights

Here is a list of the top solutions that is more popular in Norway than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Zendesk Chat ^(-1)
4. Intercom ^(-3)
5. Boost.ai ^(-77)
7. Crisp ^(-3)
9. HubSpot Chat ^(-6)
10. Salesforce Chat ^(-4)
11. Chatbase ^(-11)
13. Salesforce Enhanced Chat ^(-8)
14. Freshchat ^(-2)
15. Genesys Cloud CX ^(-10)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 56 live chat software solutions used on sites from Norway, ranked by their market share.

Rank	Name	Market share
1	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	19.7%
2	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	10.3%
3	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	9.9%
4	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	9.6%
5	Boost.ai Sandnes, Norway An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support. $$$	6.6%
6	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	4.4%
7	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	3.5%
8	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	3.1%
9	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	2.9%
10	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	2.9%
11	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	2.6%
12	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	2.4%
13	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	2.4%
14	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	2.2%
15	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	1.8%
16	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	1.7%
17	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	1.7%
18	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	1.7%
19	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	1.5%
20	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	1.3%
21	Lime Connect Cologne, Germany An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany. Free$130+/month	0.9%
22	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	0.9%
23	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	0.9%
24	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	0.9%
25	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	0.7%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 16,371 websites from Norway.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 56 were detected on websites from Norway.
Statistics were last calculated on August 4, 2026.
For more details, see our methodology and disclaimer.