Azure AI Bot Service

Microsoft, Redmond, Washington, United States

Azure AI Bot Service is a coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots.

According to our data, Azure AI Bot Service ranks 42th among the live chat software we track.
It has 0.3% of the live chat market share and is detected on 0.01% of all websites.

Statistics based on 3.6M+ analyzed websites. About this data

💸 Pricing

Azure AI Bot Service is available in both free and paid versions.

Free version ✔️ Unlimited standard channel messages, 10K premium channel messages per month, requires payment for Azure App Services
S1
Free version ✔️ Standard channels
Premium channels $0.50 per 1,000 messages

📊 Rankings and Market Share

⚡ Sites Using Azure AI Bot Service

We have data on 538 websites that use the Azure AI Bot Service live chat software. Here is a list of some of the top ranked ones.

The highest rated site using Azure AI Bot Service is walmart.com.

#WebsiteRankCountryLanguage
1 walmart.com #162 United States American English
2 kaiserpermanente.org #1,282 American English
3 eset.com #1,333 United States American English
4 georgia.gov #2,274 United States English
5 questdiagnostics.com #2,520 United States English
6 idaho.gov #3,491 United States American English
7 sams.com.mx #3,802 United States Mexican Spanish
8 upmc.com #3,936 United States English
9 azure.microsoft.com United States American English
10 singaporeair.com #5,352 United Kingdom English
11 dbs.com.sg #5,527 Singapore English
12 marutisuzuki.com #5,846 English
13 unsw.edu.au #5,973 Australia English
14 oebb.at #6,202 Austria German
15 myisolved.com #6,977 English
16 iess.gob.ec #7,112 Ecuador Spanish
17 lafeltrinelli.it #7,235 Italy Italian
18 fao.org #7,730 Italy English
19 daad.de #8,515 Germany German
20 flvs.net #8,542 United States English

📈 Usage Statistics

Most of the sites that use Azure AI Bot Service:

Most of the sites using Azure AI Bot Service are from the United States, the Netherlands, and Austria.

  • United States 19%
  • Netherlands 8.5%
  • Austria 8.1%
  • United Kingdom 7.9%
  • Germany 5.8%
  • United Arab Emirates 3.9%
  • India 3.1%
  • Colombia 2.9%
  • France 2.9%
  • Other 37.9%

Most Azure AI Bot Service users speak English, German, or Spanish.

  • English 55.8%
  • German 12.1%
  • Spanish 9.3%
  • Dutch 7.1%
  • Italian 2.1%
  • French 2.1%
  • Arabic 1.9%
  • Romanian 1.7%
  • Japanese 1.3%
  • Other 6.6%

The Azure AI Bot Service live chat software is especially popular on .com, .at, and .nl top-level domains.

  • .com 32.5%
  • .at 6.7%
  • .nl 6.1%
  • .de 4.5%
  • .org 3.5%
  • .net 2.4%
  • .co.uk 2.4%
  • .edu 2.2%
  • .gov.ae 2.2%
  • Other 37.5%

The primary market segments for websites utilizing Azure AI Bot Service include business, education and reference, and finance and banking.

  • Business 26.7%
  • Education/Reference 11%
  • Finance/Banking 10.6%
  • Health 7.3%
  • Government/Military 7.3%
  • Marketing/Merchandising 6.6%
  • Travel 4.8%
  • Software/Hardware 3.7%
  • Internet Services 3.3%
  • Other 18.7%

🕵️ Similar Technologies

These are some of the best Azure AI Bot Service alternatives.

RankName
5
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
7
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
11
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
19
Olark
San Jose, California, United States

A live chat application for websites that provides customer communication, analytics, and AI chatbot tools.

$29+/month
22
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations.

Free$40+/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

What is the company behind Azure AI Bot Service?

Azure AI Bot Service is owned by Microsoft Corporation, headquartered in Redmond, Washington, United States.

Can I use Azure AI Bot Service for free?

Yes, there is a free version with limited functionality.

Does Azure AI Bot Service offer a free trial?

Yes, you can try Azure AI Bot Service for free for 30 days and test all of its features.

Which country uses Azure AI Bot Service the most?

The majority of Azure AI Bot Service users are from the United States.

Who uses Azure AI Bot Service?

According to our data, Azure AI Bot Service is used on hundreds of sites, including such established ones as walmart.com, kaiserpermanente.org, and eset.com.

Is Azure AI Bot Service used on government websites?

Yes, for example, it is used by georgia.gov and idaho.gov. Overall, we found Azure AI Bot Service on 12 government sites in the United Arab Emirates and 9 in the United States.

Do academic institutions use Azure AI Bot Service?

Yes. The most prominent of these is unsw.edu.au. In total, we know of 12 academic websites in the United States that use Azure AI Bot Service.

How does Azure AI Bot Service stack up against the competition?

Azure AI Bot Service is a moderately popular live chat software solution, ranking ahead of 68 other live chat software we track.

What are the alternatives to Azure AI Bot Service?

Alternatives and possible competitors to Azure AI Bot Service may include Tidio, Intercom, and Smartsupp.

👉 See Also

🗃️ About This Data