πŸ†š Chatbase vs. LiveChat

Type

Live chat software
Live chat software

About

Chatbase is a platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.

These agents follow no-code procedures in plain language, may be trained on files, websites, and Notion pages, support over 90 languages, and integrate with Slack, WhatsApp, Zendesk, Salesforce, and Shopify.

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Headquarters

Toronto, Ontario, Canada
WrocΕ‚aw, Poland

Website

Pricing

Free version βœ”οΈ Mini models only, 50 message credits per month
Hobby
(700 message credits)
$40/month
Standard
(4K message credits)
$150/month
Pro
(15K message credits)
$500/month
Free version ❌Free 14-day trial
Starter
(100 visitors)
$228/user/year
Team
(400 visitors)
$588/user/year
Business
(1K visitors)
$948/user/year
AI ChatBot $624+/year

Categories

Live Chats β€Ί Rank #19
Live Chats β€Ί Rank #3
Customer Support β€Ί Rank #2

Popularity

Determined by the number of sites using each technology.

The LiveChat software is 5 times more popular than Chatbase.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular in the United States, Indonesia, and the United Kingdom, while Chatbase is more popular in France, Spain, and Finland.
United States
Indonesia
United Kingdom
Australia
Germany
Canada
Poland
France
Netherlands
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

LiveChat is more popular than Chatbase in all market segments.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Real Estate
Travel
Education/Reference
Health
Software/Hardware
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,061
#7,560
#8,711
View more ➝
Name
Rank
#618
View more ➝

See also

πŸ—ƒοΈ About This Data