π Chatbase vs. LiveChat
- π LiveChat is five times more popular than Chatbase.
- π LiveChat is more popular in the United States, Indonesia, and the United Kingdom.
- π Chatbase is more popular in France, Spain, and Finland.
Type
About
Chatbase is a platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.
These agents follow no-code procedures in plain language, may be trained on files, websites, and Notion pages, support over 90 languages, and integrate with
Slack,
WhatsApp,
Zendesk,
Salesforce, and
Shopify.
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
Headquarters
Pricing
(700 message credits) $40/month
(4K message credits) $150/month
(15K message credits) $500/month
(100 visitors) $228/user/year
(400 visitors) $588/user/year
(1K visitors) $948/user/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- β 5th most popular in Germany in the Live Chats category.
- β 5th most popular in Switzerland in the Live Chats category.
- π₯ 11st most popular in Spain in the Live Chats category.
- π₯ 12nd most popular in France in the Live Chats category.
- π₯ 12nd most popular in Italy in the Live Chats category.
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
ποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.

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