Live Chat Software Ranked #51–#75 in Brazil by Market Share (2026)

📈 Live Chat Software Ranked #51–#75 in Brazil

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Brazil is a South American country with a population of around 217 million people.

Statistics based on 79K+ analyzed websites. About this data

The following list shows the live chat software ranked from 51st to 75th out of 78 used on websites in Brazil.

Rank	Name	Market share
51	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.1%
52	Lime Connect Cologne, Germany An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany. Free$130+/month	0.1%
53	Emplifi Columbus, Ohio, United States A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care. $2,400+/year	0.07%
54	Nice CXone Hoboken, New Jersey, United States An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base. $71+/user/month	0.07%
55	OpenWidget Wrocław, Poland Allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement. Free	0.07%
56	iAdvize Nantes, France A conversational conversion platform that provides AI-powered shopping assistants for e-commerce. $290+/month	0.07%
57	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.07%
58	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.07%
59	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.07%
60	HelpCrunch Wilmington, Delaware, United States A multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support. $15+/user/month	0.07%
61	Zammad Berlin, Germany An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution. FreeOpen source€2,999+/year	0.07%
62	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.04%
⏳	Vonage Holmdel, New Jersey, United States A cloud-based Contact Center as a Service platform. $$$	0.04%
⏳	Wati Kuala Lumpur, Malaysia An AI-powered customer engagement platform built on the WhatsApp Business API for marketing, sales, and support teams. $69+/month	0.04%
65	Qualified San Francisco, California, United States An agentic marketing platform for B2B companies that identifies and engages high-intent website visitors and inbound leads. $3,500+/month	0.04%
66	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	0.04%
67	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.04%
68	Kenyt.AI Hyderabad, India A conversational AI platform that provides marketing, sales, and support automation with AI-powered chatbots. $50+/month	0.04%
⏳	Talkdesk Palo Alto, California, United States A CCaaS platform that unites human and AI agents to handle customer requests, automate tasks, and escalate complex issues to human support. $25+/user/month	0.04%
70	ElevenLabs New York, United States An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing. Free$5+/month	0.04%
⏳	Gemini Enterprise for CX Mountain View, California, United States An end-to-end platform that combines Google's conversational AI products with omnichannel contact center as a service functionality. $0.50+/session	0.04%
72	Oct8ne Barcelona, Spain An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms. $$$	0.04%
73	HappyFox Irvine, California, United States A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat. $29+/agent/month	0.04%
74	Trengo Utrecht, Netherlands An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox. $209+/month	0.04%
75	Meiqia Beijing, China A Chinese customer service platform that uses artificial intelligence to provide live chat, chatbots, and voice agents for managing customer interactions. Free1,888 CNY+/seat/year	0.04%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 79,169 websites from Brazil.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 78 were detected on websites from Brazil.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.