Talkdesk

Palo Alto, California, United States

Talkdesk is a CCaaS platform that unites human and AI agents to handle customer requests, automate tasks, and escalate complex issues to human support.

It provides omnichannel engagement across voice, email, chat, SMS, and social messaging, interaction analytics, multi-agent orchestration, a no-code routing and workflow builder, and workforce and quality management.

💸 Pricing

Talkdesk is a commercial product priced starting at $25 per user per month.

Talkdesk Express
(up to 25 licenses,
US & Canadian businesses under 50 employees only) $25/user/month
Talkdesk CXA Custom
Talkdesk CX Cloud
Digital Essentials $85/user/month
Voice Essentials $105/user/month
Elite $165/user/month
Industry Experience Clouds $225/user/month

⚡ Sites Using Talkdesk

The list of sites that use Talkdesk is still being compiled.
#WebsiteRankCountryLanguage
1 melia.com #7,310 Spain English
2 ketteringhealth.org #24,461 United States American English
3 sharp.com #27,580 United States English
4 laerdal.com #32,344 Norway American English
5 novobanco.pt #33,984 Portugal Portuguese
6 transportforireland.ie #49,017 Ireland American English
7 asha.org #49,052 United States English
8 gaports.com #53,705 United States American English
9 parcel2go.com #58,636 United Kingdom British English
10 talkdesk.com #60,707 United States English
11 ufcu.org #61,754 United States English
12 stampinup.com #73,304 United States American English
13 pwn.nl #80,463 Netherlands Dutch
14 unfcu.org #82,671 English
15 testezpournous.fr #90,895 France French
16 creditunion1.org #107,162 United States English
17 territorialseed.com #107,210 United States English
18 sight-sound.com #107,915 United States English
19 lvvwd.com #110,042 United States English
20 eecu.org #117,082 English

📈 Usage Statistics

Statistics for Talkdesk are still being collected and will be available later.

🕵️ Similar Technologies

These are some of the best Talkdesk alternatives.

RankName
1
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
2
Five9
San Ramon, California, United States

A cloud contact center platform that provides omnichannel engagement, analytics, workforce optimization, and AI-powered automation.

$119+/month
4
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
9
Amazon Connect Customer
Seattle, Washington, United States

A cloud-based Contact Center as a Service platform that provides omnichannel customer engagement and AI-powered agentic capabilities.

$0.010+/message
11
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$

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💬 Frequently Asked Questions

Where is Talkdesk from?

Talkdesk is from Palo Alto, California, United States.

Does Talkdesk offer a free plan?

No, Talkdesk is a paid solution.

How much does Talkdesk cost?

Talkdesk is priced from $25 per user per month for the Talkdesk Express plan.

Which country uses Talkdesk the most?

The majority of Talkdesk users are from the United States.

Who uses Talkdesk?

According to our data, Talkdesk is used on at least 58 sites, including such established ones as melia.com, ketteringhealth.org, and sharp.com.

How does Talkdesk stack up against its competitors?

Talkdesk is a moderately popular contact center platform, ranking ahead of 6 other contact center platforms we track.

What are the alternatives to Talkdesk?

Alternatives and possible competitors to Talkdesk may include Genesys Cloud CX, Five9, and RingCentral.

🗃️ About This Data