🆚 Khoros vs. Talkdesk

Statistics for Talkdesk are still being collected and do not yet reflect its full market share.

Type

Contact center platform
Contact center platform

About

Khoros is an all-in-one digital contact center platform designed for enterprise-scale customer engagement.

It provides a unified agent desktop that consolidates messaging, social, chat, email, and voice channels, includes a drag-and-drop conversational AI builder, supports AI-driven automation for routing and agent assistance, and delivers analytics with SLA and KPI tracking.

Talkdesk is a CCaaS platform that unites human and AI agents to handle customer requests, automate tasks, and escalate complex issues to human support.

It provides omnichannel engagement across voice, email, chat, SMS, and social messaging, interaction analytics, multi-agent orchestration, a no-code routing and workflow builder, and workforce and quality management.

Headquarters

Austin, Texas, United States
Palo Alto, California, United States

Website

Pricing

Free version ❌
Custom
Free version ❌
Talkdesk Express
(up to 25 licenses,
US & Canadian businesses under 50 employees only)
$25/user/month
Talkdesk CXA Custom
Talkdesk CX Cloud
Digital Essentials $85/user/month
Voice Essentials $105/user/month
Elite $165/user/month
Industry Experience Clouds $225/user/month

Categories

Contact Centers › Rank #11
Contact Centers › Rank #10
Live Chats › Rank #107
Live Chats › Rank #105

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

Contact Centers
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

United States
Netherlands
Canada
United Kingdom
Germany
Spain
Belgium
Portugal
France
Colombia

Popularity by domain category

Determined by the number of sites in each category.

Finance/Banking
Health
Business
Online Shopping
Marketing/Merchandising
Internet Services
Software/Hardware
Public Information
Travel
Non-Profit/Advocacy/NGO

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#14,208
#16,640
View more ➝
Name
Rank
#7,310
#27,580
#32,344
#33,984
View more ➝

See also

🗃️ About This Data