🆚 Talkdesk vs. Tawk.to
Talkdesk
Tawk.toType
About
Talkdesk is a CCaaS platform that unites human and AI agents to handle customer requests, automate tasks, and escalate complex issues to human support.
It provides omnichannel engagement across voice, email, chat, SMS, and social messaging, interaction analytics, multi-agent orchestration, a no-code routing and workflow builder, and workforce and quality management.
Tawk.to is a free live chat software for websites.
It supports unlimited agents, unlimited chat history and websites, over 45 languages, real-time visitor monitoring, automated triggers, a built-in ticketing system, customizable widgets, and a 
JavaScript API for integrations.
Headquarters
Pricing
(up to 25 licenses,
US & Canadian businesses under 50 employees only) $25/user/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in the United States in the Live Chats category.
- 🥇 Most popular in India in the Live Chats category.
- 🥇 Most popular in the United Kingdom in the Live Chats category.
- 🥇 Most popular in Vietnam in the Live Chats category.
- 🥇 Most popular in Turkey in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,896,634 websites. However, data for Talkdesk is still being collected and reflects a smaller subset of sites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.