HelpCrunch
HelpCrunch is a multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.
According to our data, HelpCrunch ranks 18th among the customer support technologies we track.
It has 0.6% of the customer support market share and is present on 0.01% of all websites.
It is especially popular in Ukraine, appearing on 0.7% of all websites in the country.
- 🏠 Website
💸 Pricing
HelpCrunch is a commercial product priced starting at $15 per user per month with a free 14-day trial available.
(15 messenger channels) $15/user/month
(25 messenger channels, 15 chatbot flows) $25/user/month
(unlimited messenger channels and chatbots) $620/month
📊 Rankings and Market Share
- Customer Support
- Rank: 18
- Market share: 0.6%
- Live Chats
- Rank: 55
- Market share: 0.3%
🏆 HelpCrunch Awards
- 🥇 Most popular in Ukraine in the Customer Support category.
- 🥈 Second most popular in Ukraine in the Live Chats category.
⚡ Sites Powered by HelpCrunch
We have data on 505 websites that use HelpCrunch customer support technology. Here is a list of some of the top ranked ones.
The highest rated site using HelpCrunch is me-qr.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #1,832 | English | ||
| 2 | #22,595 | Poland | English | |
| 3 | #28,241 | Russia | Russian | |
| 4 | #34,268 | Ukraine | Ukrainian | |
| 5 | #35,166 | Ukraine | Ukrainian | |
| 6 | #36,716 | Ukraine | Ukrainian | |
| 7 | #38,408 | Ukraine | Ukrainian | |
| 8 | #39,519 | Ukraine | Ukrainian | |
| 9 | #47,526 | Ukraine | Ukrainian | |
| 10 | #51,337 | India | English | |
| 11 | #56,149 | Ukraine | Ukrainian | |
| 12 | helpcrunch.com |
#63,003 | United States | English |
| 13 | #64,049 | English | ||
| 14 | #69,158 | Ukraine | Russian | |
| 15 | #75,052 | Ukraine | Ukrainian | |
| 16 | #76,241 | Ukraine | Ukrainian | |
| 17 | #79,424 | Ukraine | American English | |
| 18 | #87,040 | Georgia | Georgian | |
| 19 | #87,345 | Ukraine | Ukrainian | |
| 20 | #92,635 | Ukraine | Russian |
📈 Usage Statistics
Most of the sites that use HelpCrunch:
- are located in Ukraine
- have content in Ukrainian
- use the .com domain extension
- fall into the Business category.
Most of the sites using HelpCrunch are from Ukraine and the United States.
- Ukraine 61.5%
- United States 12.6%
- United Kingdom 3%
- Germany 1.8%
- Netherlands 1.8%
- France 1.6%
- Russia 1.6%
- Spain 1.6%
- India 1.4%
- Other 13.1%
Most HelpCrunch users speak Ukrainian, English, or Russian.
- Ukrainian 36.8%
- English 36.4%
- Russian 16%
- French 2.4%
- Spanish 2%
- Italian 1.2%
- German 1%
- Dutch 0.6%
- Lithuanian 0.6%
- Other 3%
HelpCrunch customer support technology is especially popular on .com, .ua, and .com.ua top-level domains.
- .com 28.9%
- .ua 21.2%
- .com.ua 19.4%
- .org 3.4%
- .net 3%
- .io 1.8%
- .de 1%
- .co.uk 1%
- .fr 0.8%
- Other 19.5%
The primary market segments for websites utilizing HelpCrunch include business, Internet services, and marketing and merchandising.
- Business 18.6%
- Internet Services 16.9%
- Marketing/Merchandising 14.4%
- Online Shopping 12.7%
- Education/Reference 7.6%
- Health 5.1%
- Travel 4.2%
- Entertainment 2.5%
- Real Estate 2.5%
- Other 15.5%
🕵️ Similar Technologies
These are some of the best HelpCrunch alternatives.
🆚 Compare Alternatives
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💬 Frequently Asked Questions
Where is HelpCrunch from?
HelpCrunch is from Wilmington, Delaware, United States.
Can I use HelpCrunch for free?
No, HelpCrunch is a paid solution.
How much does it cost?
HelpCrunch is priced from $15 per user per month for the Basic plan.
Does HelpCrunch offer a free trial?
Yes, there is a free trial for 14 days, so you can explore all of its features before committing.
Which country uses HelpCrunch the most?
The majority of HelpCrunch users are from Ukraine.
Who uses HelpCrunch?
According to our data, HelpCrunch is used on hundreds of sites, including such established ones as me-qr.com,
aftermarket.pl, and
freelancehunt.com.
How does HelpCrunch stack up against the competition?
HelpCrunch is a moderately popular customer support technology, ranking ahead of 22 other customer support technologies we track.
What are the alternatives to HelpCrunch?
Alternatives and possible competitors to HelpCrunch may include 
Gorgias, 
Help Scout, and 
Re:amaze.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.