🆚 HelpCrunch vs. Re:amaze

Type

Customer support technology
Customer support technology

About

HelpCrunch is a multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.

Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.

Read more…

Headquarters

Wilmington, Delaware, United States
Tempe, Arizona, United States

Website

Pricing

Free version ❌Free 14-day trial
Basic
(15 messenger channels)
$15/user/month
Pro
(25 messenger channels, 15 chatbot flows)
$25/user/month
Unlimited
(unlimited messenger channels and chatbots)
$620/month
Free version ❌Free 14-day trial
Basic $29/user/month
Pro $49/user/month
Plus $69/user/month

Categories

Customer Support › Rank #21
Customer Support › Rank #11
Live Chats › Rank #56
Live Chats › Rank #28

Popularity

Determined by the number of sites using each technology.

Re:amaze customer support technology is 2.6 times more popular than HelpCrunch.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Re:amaze is more popular in the United States, the United Kingdom, and Australia, while HelpCrunch is more popular in Ukraine, Russia, and Poland.
United States
Ukraine
United Kingdom
Australia
Canada
Germany
Netherlands
France
Italy
New Zealand

Awards

Popularity by domain category

Determined by the number of sites in each category.

Re:amaze is more popular among sites focused on online shopping, marketing and merchandising, and business, while HelpCrunch is more commonly used on Internet services, education and reference, and travel sites.
Online Shopping
Marketing/Merchandising
Business
Fashion/Beauty
Internet Services
Health
Education/Reference
Recreation/Hobbies
Blogs/Wiki
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,498
#22,543
#27,710
View more ➝
Name
Rank
#18,723
#19,101
#23,887
View more ➝

See also

🗃️ About This Data