🆚 HelpCrunch vs. Re:amaze
- 📈 Re:amaze is three times more popular than HelpCrunch.
- 🌎 Re:amaze is more popular in the United States, the United Kingdom, and Australia.
- 🌍 HelpCrunch is more popular in Ukraine, Russia, and Poland.
Statistics based on 3.8M+ analyzed websites. About this data
Type
Customer support technology
Customer support technology
About
HelpCrunch is a multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.
Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.
It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.
Headquarters
Wilmington, Delaware, United States
Tempe, Arizona, United States
Pricing
Free version ❌Free 14-day trial
Basic
(15 messenger channels) $15/user/month
(15 messenger channels) $15/user/month
Pro
(25 messenger channels, 15 chatbot flows) $25/user/month
(25 messenger channels, 15 chatbot flows) $25/user/month
Unlimited
(unlimited messenger channels and chatbots) $620/month
(unlimited messenger channels and chatbots) $620/month
Free version ❌Free 14-day trial
Basic $29/user/month
Pro $49/user/month
Plus $69/user/month
Categories
Popularity
Determined by the number of sites using each technology.
Re:amaze customer support technology is 2.6 times more popular than HelpCrunch.
Total websites
Market share
Customer Support
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Re:amaze is more popular in the United States, the United Kingdom, and Australia, while HelpCrunch is more popular in Ukraine, Russia, and Poland.
United States
Ukraine
United Kingdom
Australia
Canada
Germany
Netherlands
France
Italy
New Zealand
Awards
- 🥇 Most popular in Ukraine in the Customer Support category.
- 🥉 Third most popular in Ukraine in the Live Chats category.
- ⭐ 10th most popular in the United States in the Customer Support category.
- ⭐ 10th most popular in the United Kingdom in the Customer Support category.
- ⭐ 10th most popular in Australia in the Customer Support category.
- 🔥 16th most popular in the United States in the Live Chats category.
- 🔥 17th most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Re:amaze is more popular among sites focused on online shopping, marketing and merchandising, and business, while HelpCrunch is more commonly used on Internet services, education and reference, and travel sites.
Online Shopping
Marketing/Merchandising
Business
Fashion/Beauty
Internet Services
Health
Education/Reference
Recreation/Hobbies
Blogs/Wiki
Entertainment
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
HelpCrunch
Re:amaze
