Nice CXone

Hoboken, New Jersey, United States

NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

According to our data, Nice CXone is the third most popular contact center platform on the web.
It has 12.1% of the contact center market share and is detected on 0.01% of all websites.

Statistics based on 3.8M+ analyzed websites. About this data

💸 Pricing

Nice CXone is a commercial product priced starting at $71 per user per month with a free 60-day trial.

$71+/user/month

📊 Rankings and Market Share

🏆 Nice CXone Awards

⚡ Sites Using Nice CXone

We have data on 479 websites that use the Nice CXone contact center platform. Here is a list of some of the top ranked ones.

The highest rated site using Nice CXone is byu.edu.

#WebsiteRankCountryLanguage
1 byu.edu #5,375 United States English
2 nice.com #5,395 United States English
3 geotab.com #5,793 Canada American English
4 screwfix.com #6,827 United Kingdom British English
5 trupanion.com #12,913 American English
6 cpaaustralia.com.au #15,105 Australia English
7 adameve.com #17,937 United States English
8 tickets.com #18,254 American English
9 onemedical.com #21,420 English
10 trustage.com #23,526 United States English
11 acima.com #24,394 United States American English
12 wowway.com #29,348 United States English
13 screwfix.ie #29,582 Ireland British English
14 2degrees.nz #29,963 New Zealand English
15 zipformplus.com #32,267 United States English
16 repay.com #38,161 United States English
17 henryschein.com #38,649 American English
18 uprinting.com #48,979 United States English
19 waldenu.edu #49,078 United States English
20 chamberlain.edu #49,501 United States English

📈 Usage Statistics

Most of the sites that use Nice CXone:

Most of the sites using Nice CXone are from the United States.

  • United States 90%
  • Canada 2%
  • United Kingdom 1.7%
  • Australia 1.5%
  • Mexico 0.7%
  • Argentina 0.5%
  • Brazil 0.5%
  • Chile 0.5%
  • Costa Rica 0.5%
  • Other 2.1%

Most Nice CXone users speak English.

  • English 97.5%
  • Spanish 2.1%
  • Portuguese 0.4%

The Nice CXone contact center platform is especially popular on .com, .org, and .coop top-level domains.

  • .com 69.5%
  • .org 12.7%
  • .coop 6.3%
  • .net 2.7%
  • .ca 1.7%
  • .edu 1.5%
  • .com.au 1.3%
  • .co.uk 0.6%
  • .com.ar 0.4%
  • Other 3.3%

The primary market segments for websites utilizing Nice CXone include business, health, and online shopping.

  • Business 25.9%
  • Health 13%
  • Online Shopping 12.4%
  • Marketing/Merchandising 9.2%
  • Finance/Banking 7%
  • Internet Services 5.9%
  • Education/Reference 5.4%
  • Real Estate 5.4%
  • Software/Hardware 3.2%
  • Other 12.6%

🕵️ Similar Technologies

These are some of the best Nice CXone alternatives.

RankName
1
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
2
Five9
San Ramon, California, United States

A cloud contact center platform that provides omnichannel engagement, analytics, workforce optimization, and AI-powered automation.

$119+/month
4
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
11
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$
13
Dialpad
San Ramon, California, United States

Agentic AI-powered contact center software that combines customer service, outbound sales, and unified communications in a single platform.

$15+/user/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

Where is Nice CXone from?

Nice CXone is from Hoboken, New Jersey, United States.

Can I use Nice CXone for free?

No, Nice CXone is a paid solution.

How much does it cost?

The pricing starts at $71 per user per month.

Can I try it for free?

Yes, it provides a free trial for 60 days, so you can test it before purchasing.

Which country uses Nice CXone the most?

The majority of Nice CXone users are from the United States.

Who uses Nice CXone?

According to our data, Nice CXone is used on hundreds of sites, including such established ones as byu.edu, geotab.com, and screwfix.com.

Do academic institutions use Nice CXone?

Yes. The most prominent of these are byu.edu, waldenu.edu, and chamberlain.edu. Overall, we know of 7 academic websites in the United States that use Nice CXone.

How does Nice CXone stack up against its competitors?

Nice CXone is one of the most popular contact center platforms, second only to Genesys Cloud CX and Five9.

What are the alternatives to Nice CXone?

Alternatives and possible competitors to Nice CXone may include RingCentral, Five9, and Khoros.

🗃️ About This Data