🆚 Nice CXone vs. UJET
Statistics for UJET are still being collected and do not yet reflect its full market share.
UJETType
Contact center platform
Contact center platform
About
NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.
UJET is an AI-powered cloud contact center platform built for omnichannel voice and digital engagement.
It provides Agentic Experience Orchestration (AXO), a solution that unifies customer conversations, business context, and workflow execution across virtual agents, live assist, and computer-using agent workflows.
Headquarters
Hoboken, New Jersey, United States
San Francisco, California, United States
Pricing
Free version ❌Free 60-day trial
$71+/user/month
Free version ❌
Basic
(SSO, Web SDK, CRM adapters) $65/user/month
(SSO, Web SDK, CRM adapters) $65/user/month
Pro
(+Smart Actions, Mobile SDK) $99/user/month
(+Smart Actions, Mobile SDK) $99/user/month
Enterprise
(+Email, SMS, and Social channels) $120/user/month
(+Email, SMS, and Social channels) $120/user/month
Digital
(chat, email, SMS, social, and in-app voice) $69/user/month
(chat, email, SMS, social, and in-app voice) $69/user/month
Categories
Popularity
Determined by the number of sites using each technology.
Total websites
Market share
Contact Centers
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
United States
United Kingdom
Canada
Australia
Mexico
Argentina
Brazil
Chile
Costa Rica
France
Awards
- 🥇 Most popular in the United States in the Contact Centers category.
- ⬆️ 25th most popular in the United States in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Business
Health
Online Shopping
Marketing/Merchandising
Finance/Banking
Internet Services
Real Estate
Education/Reference
Software/Hardware
Non-Profit/Advocacy/NGO
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,896,634 websites. However, data for UJET is still being collected and reflects a smaller subset of sites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.