🆚 Five9 vs. Nice CXone

Statistics based on 3.3M+ analyzed websites. About this data
Five9
Nice CXone

Type

Customer support technology
Live chat software

About

Five9 is a contact center solution with digital engagement, analytics, workforce optimization, AI and automation.

NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

Headquarters

San Ramon, California, United States
Hoboken, New Jersey, United States

Website

five9.com #6,134
nice.com #5,564

Pricing

Free version ❌
Digital
(Digital-only)$1,428/year
Core
(Voice-only)$1,428/year
Premium
(Digital + Voice)Custom
Free version ❌Free 60-day trial
$71+/user/month

Categories

Customer Support › Rank #17
Customer Support › Rank #20
Live Chats › Rank #45
Live Chats › Rank #48

Popularity

Determined by the number of sites using each technology.

Five9 customer support technology is 1.1 times more popular than Nice CXone.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Five9 is more popular in Canada, the United Kingdom, and Colombia, while Nice CXone is more popular in the United States, Australia, and Chile.
United States
Canada
United Kingdom
Australia
Colombia
Chile
Argentina
Brazil
Japan
France

Awards

Popularity by domain category

Determined by the number of sites in each category.

Five9 is more popular among sites focused on business, marketing and merchandising, and finance and banking, while Nice CXone is more commonly used on online shopping, health, and Internet services sites.
Business
Online Shopping
Marketing/Merchandising
Health
Finance/Banking
Education/Reference
Internet Services
Software/Hardware
Real Estate
Non-Profit/Advocacy/NGO

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#3,254
#6,134
#8,044
#12,097
#12,753
View more ➝
Name
Rank
#3,213
#5,564
#6,274
#7,053
#10,007
View more ➝

See also

🗃️ About This Data