🆚 Nice CXone vs. RingCentral
- 📈 Nice CXone is noticeably more popular than RingCentral.
- 🌎 Nice CXone is more popular in the United States, Canada, and Australia.
- 🌍 RingCentral is more popular in the United Kingdom, Germany, and France.
Statistics based on 4M+ analyzed websites. About this data
RingCentralType
Contact center platform
Contact center platform
About
NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.
RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.
Headquarters
Hoboken, New Jersey, United States
Belmont, California, United States
Pricing
Free version ❌Free 60-day trial
$71+/user/month
Free version ❌
Core $240/user/year
Advanced $300/user/year
Ultra $420/user/year
Categories
Contact Centers › Rank #3
Contact Centers › Rank #4
Live Chats › Rank #57
Live Chats › Rank #66
CPaaS › Rank #3
Instant Messaging › Rank #18
Popularity
Determined by the number of sites using each technology.
The Nice CXone contact center platform is 1.4 times more popular than RingCentral.
Total websites
Market share
Contact Centers
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Nice CXone is more popular in the United States, Canada, and Australia, while RingCentral is more popular in the United Kingdom, Germany, and France.
United States
United Kingdom
Canada
Germany
France
Australia
Poland
Mexico
Austria
Ireland
Awards
- 🥇 Most popular in the United States in the Contact Centers category.
- ⬆️ 25th most popular in the United States in the Live Chats category.
- 🥈 Second most popular in the United Kingdom in the CPaaS category.
- 🥈 Second most popular in the United Kingdom in the Contact Centers category.
- 🥉 Third most popular in the United States in the CPaaS category.
- ⭐ 9th most popular in the United Kingdom in the Instant Messaging category.
- 🔥 11st most popular in the United States in the Instant Messaging category.
Popularity by domain category
Determined by the number of sites in each category.
Nice CXone is more popular among sites focused on business, marketing and merchandising, and health, while RingCentral is more commonly used on online shopping, finance and banking, and fashion and beauty sites.
Business
Online Shopping
Marketing/Merchandising
Finance/Banking
Health
Fashion/Beauty
Internet Services
Education/Reference
Real Estate
Software/Hardware
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,009,087 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.