🆚 Nice CXone vs. RingCentral
- 📈 Nice CXone is noticeably more popular than RingCentral.
- 🌎 Nice CXone is more popular in the United States, Canada, and Australia.
- 🌍 RingCentral is more popular in the United Kingdom, France, and Germany.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Live chat software
Customer support technology
About
NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.
RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.
Headquarters
Hoboken, New Jersey, United States
Belmont, California, United States
Pricing
Free version ❌Free 60-day trial
$71+/user/month
Free version ❌
Core$240/user/year
Advanced$300/user/year
Ultra$420/user/year
Categories
Live Chats › Rank #48
Live Chats › Rank #66
Customer Support › Rank #20
Customer Support › Rank #27
Instant Messaging › Rank #19
Popularity
Determined by the number of sites using each technology.
The Nice CXone live chat software is 1.9 times more popular than RingCentral.
Total websites
Market share
Live Chats
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Nice CXone is more popular in the United States, Canada, and Australia, while RingCentral is more popular in the United Kingdom, France, and Germany.
United States
United Kingdom
France
Canada
Australia
Germany
Chile
Japan
Singapore
Ireland
Awards
- ⭐ 9th most popular in the United States in the Customer Support category.
- ⬆️ 23rd most popular in the United States in the Live Chats category.
- ⭐ 8th most popular in the United Kingdom in the Instant Messaging category.
- 🔥 11st most popular in the United Kingdom in the Customer Support category.
- 🔥 14th most popular in the United States in the Instant Messaging category.
- ⬆️ 26th most popular in the United States in the Customer Support category.
- ⬆️ 31st most popular in the United Kingdom in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Nice CXone is more popular among sites focused on business, marketing and merchandising, and health, while RingCentral is more commonly used on online shopping, fashion and beauty, and pharmacy sites.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Health
Finance/Banking
Internet Services
Education/Reference
Software/Hardware
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Intercom
Khoros🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.