Ada
Ada is an AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.
According to our data, Ada ranks 59th among the live chat software we track.
It has 0.2% of the live chat market share and is present on 0.01% of all websites.
It is especially popular in the United States, appearing on 0.03% of all websites in the country.
💸 Pricing
📊 Rankings and Market Share
- Live Chats
- Rank: 59
- Market share: 0.2%
- Customer Support
- Rank: 20
- Market share: 0.5%
🏆 Ada Awards
- 🔥 18th most popular in the United States in the Customer Support category.
- ⬆️ 41st most popular in the United States in the Live Chats category.
⚡ Sites Using Ada
We have data on 432 websites that use the Ada live chat software. Here is a list of some of the top ranked ones.
The highest rated site using Ada is 
pinterest.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | pinterest.com |
#15 | United States | English |
| 2 | #578 | English | ||
| 3 | #1,930 | United States | English | |
| 4 | #3,900 | United States | American English | |
| 5 | #6,051 | United States | American English | |
| 6 | #6,249 | United States | American English | |
| 7 | #6,996 | English | ||
| 8 | #8,132 | United States | American English | |
| 9 | #9,920 | Latvia | American English | |
| 10 | #11,776 | United States | English | |
| 11 |  glossgenius.com |
#11,836 | United States | English |
| 12 | #12,434 | English | ||
| 13 | #12,653 | Czech Republic | English | |
| 14 | #13,450 | United States | English | |
| 15 | #13,832 | Philippines | English | |
| 16 | #14,051 | United States | English | |
| 17 | #14,732 | United States | English | |
| 18 | #16,782 | Ireland | English | |
| 19 | help.pinterest.com |
United States | English | |
| 20 | #17,556 | English |
📈 Usage Statistics
Most of the sites that use Ada:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Online Shopping category.
Most of the sites using Ada are from the United States, Canada, and the United Kingdom.
- United States 48.4%
- Canada 8.2%
- United Kingdom 6.5%
- Italy 5.7%
- Australia 3.7%
- Germany 3.7%
- France 2.3%
- Netherlands 2%
- Philippines 1.4%
- Other 18.1%
Most Ada users speak English or German.
- English 80.3%
- German 4.2%
- Spanish 2.5%
- French 2.5%
- Dutch 1.9%
- Italian 1.2%
- Polish 1.2%
- Thai 0.9%
- Portuguese 0.7%
- Other 4.6%
The Ada live chat software is especially popular on .com top-level domains.
- .com 59.7%
- .ca 4.4%
- .de 3.2%
- .com.au 3%
- .co.uk 2.3%
- .fr 2.1%
- .nl 1.4%
- .us 1.2%
- .io 1.2%
- Other 21.5%
The primary market segments for websites utilizing Ada include online shopping, business, and marketing and merchandising.
- Online Shopping 21.9%
- Business 15.3%
- Marketing/Merchandising 14.2%
- Finance/Banking 7.1%
- Software/Hardware 7.1%
- Fashion/Beauty 4.9%
- Internet Services 4.4%
- Travel 3.3%
- Education/Reference 2.7%
- Other 19.1%
🕵️ Similar Technologies
These are some of the best Ada alternatives.
🆚 Compare Alternatives
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💬 Frequently Asked Questions
Where is Ada from?
Ada is from Toronto, Ontario, Canada.
Which country uses Ada the most?
The majority of Ada users are from the United States.
Who uses Ada?
According to our data, Ada is used on hundreds of sites, including such established ones as pinterest.com, kohls.com, and
tcgplayer.com.
Do academic institutions use Ada?
Yes. Overall, we know of 3 academic websites in the United States that use Ada.
How does Ada stack up against its competitors?
Ada is a moderately popular live chat software solution, ranking ahead of 72 other live chat software we track.
What are the alternatives to Ada?
Alternatives and possible competitors to Ada may include Customerly,
Smith.ai, and 
Tidio.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.