Ada
Ada is an AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.
According to our data, Ada ranks 51th among the live chat software we track.
It has 0.3% of the live chat market share and is present on 0.01% of all websites.
💸 Pricing
📊 Rankings and Market Share
- Live Chats
- Rank: 51
- Market share: 0.3%
- Customer Support
- Rank: 23
- Market share: 0.5%
🏆 Ada Awards
- 🔥 12nd most popular in Canada in the Customer Support category.
- ⬆️ 21st most popular in the United States in the Customer Support category.
- ⬆️ 23rd most popular in Canada in the Live Chats category.
- ⬆️ 41st most popular in the United States in the Live Chats category.
⚡ Sites Using Ada
We have data on 371 websites that use the Ada live chat software. Here is a list of some of the top ranked ones.
The highest rated site using Ada is 
pinterest.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | pinterest.com |
#15 | English | |
| 2 | #1,794 | United States | English | |
| 3 | #5,680 | English | ||
| 4 | #5,920 | United States | American English | |
| 5 | #5,995 | American English | ||
| 6 | #7,127 | United States | American English | |
| 7 | #7,148 | United States | American English | |
| 8 | #7,372 | Jamaica | English | |
| 9 | #7,528 | English | ||
| 10 | #7,532 | United States | English | |
| 11 | #12,748 | United States | English | |
| 12 | #13,425 | United States | American English | |
| 13 | #13,684 | United States | American English | |
| 14 | #14,109 | English | ||
| 15 | help.pinterest.com |
English | ||
| 16 | #17,524 | English | ||
| 17 | #17,879 | English | ||
| 18 | #17,934 | English | ||
| 19 | #19,420 | United States | English | |
| 20 | #20,088 | English |
📈 Usage Statistics
Most of the sites that use Ada:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Online Shopping category.
Most of the sites using Ada are from the United States, Canada, and the United Kingdom.
- United States 37.4%
- Canada 11.4%
- United Kingdom 7.9%
- Italy 7.1%
- Germany 4.7%
- Australia 4.3%
- Netherlands 2.8%
- France 2%
- Poland 1.6%
- Other 20.8%
Most Ada users speak English or German.
- English 79.9%
- German 4.3%
- French 2.7%
- Spanish 2.4%
- Dutch 2.4%
- Polish 1.1%
- Italian 0.8%
- Thai 0.8%
- Vietnamese 0.5%
- Other 5.1%
The Ada live chat software is especially popular on .com and .ca top-level domains.
- .com 58.5%
- .ca 5.1%
- .de 3.5%
- .co.uk 2.7%
- .com.au 2.7%
- .fr 2.2%
- .nl 1.6%
- .us 1.3%
- .co 1.3%
- Other 21.1%
The primary market segments for websites utilizing Ada include online shopping, business, and marketing and merchandising.
- Online Shopping 19.9%
- Business 16.8%
- Marketing/Merchandising 16.1%
- Finance/Banking 8.1%
- Software/Hardware 6.2%
- Fashion/Beauty 4.3%
- Health 3.7%
- Internet Services 3.1%
- Entertainment 3.1%
- Other 18.7%
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JivoChat💬 Frequently Asked Questions
Where is Ada's headquarters?
Ada is located in Toronto, Ontario, Canada.
Which country uses Ada the most?
The majority of Ada users are from the United States.
Who uses Ada?
According to our data, Ada is used on hundreds of sites, including such established ones as pinterest.com, tcgplayer.com, and
kucoin.com.
Do academic institutions use Ada?
Yes. Overall, we know of 2 academic websites in the United States that use Ada.
How does Ada stack up against its competitors?
Ada is a moderately popular live chat software solution, ranking ahead of 58 other live chat software we track.
What are the alternatives to Ada?
Alternatives and possible competitors to Ada may include Customerly,
Smith.ai, and
Tidio.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.