🆚 Ada vs. Smartsupp
- 📈 Smartsupp is much more popular than Ada.
- 🌎 Smartsupp is more popular in the Czech Republic, Poland, and the United States.
- 🌍 Ada is more popular in Canada, Singapore, and the Philippines.
Ada
SmartsuppType
About
Ada is an AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, 
Messenger, 
WhatsApp, and 
Google Analytics.
Headquarters
Pricing
(+ chatbots, basic statistics) $168+/year
(+ teams of agents, segmentation) $288+/year
(+ API, mobile SDK) $2,868+/year
Shopping assistant add-on $16+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 18th most popular in the United States in the Customer Support category.
- ⬆️ 41st most popular in the United States in the Live Chats category.
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.