Customer Support Technologies Ranked #26–#29 in India by Market Share (2026)

📈 Customer Support Technologies Ranked #26–#29 in India

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

India is a South Asian country with a population of over 1.4 billion people.

Statistics based on 78K+ analyzed websites. About this data

The following list shows the customer support technologies ranked from 26th to 29th out of 29 used on websites in India.

Rank	Name	Market share
26	Podium Lehi, Utah, United States An AI-powered lead management and customer communication platform for businesses that centralizes customer communications and online reviews. $249+/month	0.08%
27	Kayako Austin, Texas, United States A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform. $39+/agent/month	0.08%
28	Sprinklr Service New York, United States A customer service solution that unifies voice, digital and social channels. $249/seat/month	0.08%
29	Khoros Austin, Texas, United States An all-in-one digital contact center platform designed for enterprise-scale customer engagement. $$$	0.08%

👉 See Also

🌎 Customer Support in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 78,590 websites from India.
We currently track the presence of 49 customer support technologies across the web.
Of these, 29 were detected on websites from India.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.