📈 Customer Support Technologies Ranked #26–#31 in India

See the Top 25

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

India is a South Asian country with a population of over 1.4 billion people.

Statistics based on 72K+ analyzed websites. About this data

The following list shows the customer support technologies ranked from 26th to 31st out of 31 used on websites in India.

RankNameMarket share
26
Jira Service Management
Sydney, Australia

A service management solution developed by Atlassian for IT and service teams.
27
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
28
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
29
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year
30
Intercom Help Center
San Francisco, California, United States

Allows users to publish articles that enable customers to self-serve and find support 24/7.

$39+/month
31
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$

👉 See Also

🗃️ About This Data